For our  Country Sales Organisation in South Africa, we are looking for a Commercial Operations Manager. In this role, you will enable country sales organization's profitable growth through successful adoption of technology, process&sales strategies. The role is leading work process improvements to standardize job roles within the country to enable frictionless selling&customer-buying experiences. You wil also be acting as  the ambassador of how our business (should) works and ensure that all functions are aligned to the same outcomes (sales, sales enablement, marketing, customer services and support, analytics, Business Units, HR, IT). The role requires high levels of IT literacy, analytical&strategic thinking, ability to identify measures&indicators that drive performance improvement, support the build of relevant analyses/dashboards and to govern initiatives to continuously improve our business.  The applicant will also be the adoption driver for standard business cadence, core sales tools, selling methodologies and sales training. Role Responsibilities: Enablement&Training Sponsor adoption of core technologies required to run the sales business – CRM, Sales Enablement Tools, quotation tools&analytics. Sponsor processes&competency learning to successfully manage the top-to-bottom customer journey through our selling cycle through Strong collaboration with HR&Sales&Sales Training Enhanced Deal Reviews – own and check deployment/use of the process Work with HR&Sales Training to implement onboarding programs that reduces sales ramp-time Operational performance Contribute to the definition&deployment of an EMEA standard operating&go-to-market strategy / structure and “cadence” for each sales unit – frequency&type of meetings, participants&agenda Participate in Sales Ops community of practice, support the team with harmonizing our business&improving productivity. Identify metrics that align with sales growth strategies and use the data insight to measure process, methodology&profitability improvements. SIOP&material planning ambassador – working with the sales, marketing&Business Unit teams to leverage pipeline, marketing campaign&improve forecast accuracy Lead the process&timeline for large deal T&C negotiations&approvals. Work with functional teams to ensure tenders are compliant with customer needs Active participation in design&deployment of commercial logistics offer&pricing policies, supporting Country deployment of, and compliance with agreed policies Support&promote transition to eCommerce Data quality&analytics Lead for country master data quality across all platforms and data types Be the owner for CRM data quality&sponsor improvements through collaboration. Help the comm ops team to translate business insight into PowerBI dashboards Vision&strategy Collaborate with local teams (HR, Finance, Segment Teams) for territory planning, role design, account planning, customer-ecosystem management&go-to-market strategy. Be the leader for improving productivity (sales per person) through organizational design, process improvements, adoption of sales training competencies&elimination/lean of non-value-adding activities Other tasks: Manage the Order Center process, Deal Approval, Contract Management Lead the Profitability process, preparing analysis and sharing insight Manage Price list and competitor analysis Qualifications: Bachelor’s or Master’s degree in engineering or economics obtained from an accredited institution Minimum of 3 years of experience in one of the following areas Sales, Sales Operations or support, Sales Enablement, Data Analytics, Pricing Management, Contract Management roles with a high level of interface with sales teams Proven track record of achieving business growth Ready to communicate effectively with other departments and collaborate in matrix organization Very good communication and interpersonal skills (problem solving, time management, building effective teams, etc…) Customer focus Results oriented, self-motivated, a team player Creative thinker and have a vision of how to drive the continuous improvement Solid analytical skill and well structured personality Fluency in English is required as the role is internationally exposed What we offer: Competitive compensation and benefits package Challenging projects in dynamic collaborative team We make your aspirations matter – Eaton encourages internal promotion, whenever possible We make your growth matter - We invest in our employees for the long term – not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people’s lives and the environment through power management technologies. We make your wellbeing matter – We put your health and safety first. Wellness at Eaton is more than a program, it’s about changing the environment by offering the right tools to help empower employees to make that happen We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law. #LI-DG1 #J-18808-Ljbffr