SENIOR HR OFFICER- NATIONAL BRANDS AVI Ltd. is known for its leading household brands across many categories including: hot beverages, sweet and savoury biscuits and snacks, frozen convenience foods, personal care products, cosmetics, shoes, accessories, and fashion apparel. NATIONAL BRANDS LIMITED operates 5 manufacturing sites, offering world class manufacturing facilities in Isando (Johannesburg), Rosslyn (Pretoria), Westmead and Durban (KZN). It is home to some of the best-known South African tea, coffee and creamer brands, including our delicious range of much-loved savoury and sweet biscuits, and our melt-in-your-mouth snack range. An exciting opportunity exists for a Senior HR Officer at NATIONAL BRANDS LIMITED Isando Biscuits Factory . The purpose of the role is to provide generalist HR support to the business to facilitate operational effectiveness and efficiency. KEY PERFORMANCE AREAS HR Administration and Reporting: Responsible for all administration related to employee life cycle including new engagements, benefits, employee changes, leave analysis, terminations Attend to general requests/queries from internal and external customers Update organograms every month Conduct exit interviews on resignations and report back to the business with insights Ensure a high level and high standard of customer service and guidance in line with HR Policies and Procedures Develop and update job profiles for all employees and capture them into the Job Profile portal Co-ordinate HR Project deliverables, including reward and recognition initiatives Ensure HR Audit requirements are adhered to Develop ad-hoc reports as required by the HR team or the business unit Checks and signs off monthly payroll variance reports, follows up and resolves discrepancies Liaise with employees on Death and Disability claims Manage long service allowances, generate reports, capture workflows, arrange the certificates and framing Provide employees with documents such as confirmation of employment letters, copies of payslips, service letters, visa letters, UIF, and Medical Aid documentation HRIS System Administration: Conduct integrity check of master data to ensure all data is complete and accurate Conduct a quarterly review of HR system access in relation to the roles and responsibilities of individual users Follows the workflow process designed, loads data to ensure the next step in the cycle can be completed, follows up and obtains outstanding information where identified Address all general HRIS system information queries received from Management and employees Provide assistance and support to Line Managers using SAP Performance Management: Provide employees with relevant documentation with regards to performance management and reviews Ensure all IPA’s are received in time for the Annual Increase exercise, capture performance ratings on SAP, follow up on outstanding IPA’s Provide guidelines on managing employee performance, address all general performance management or appraisal queries received from employees and management Monitor progress and promote the development of employees through an appropriate performance management system Learning and Development: Facilitation the identification of learning needs and areas of development and arrange necessary training Ensure that employees have IDP’s Compile the WSP and ATR Compile an annual training calendar Arrange training events and ensure that all documentation is completed Ensure that training is captured on SAP Ensure proper record keeping of training events Track and submit all business unit training initiatives to the Learning and Development team Employee Relations: Set up internal disciplinary hearings, appeals, and grievance meetings, take minutes if required Prepare all documentation/information for Disciplinary Hearings and CCMA cases Ensure that disciplinary and grievances are dealt with in accordance with company policies Assist with CCMA cases by collecting and analysing information for the HRM Arrange Management and Shop Stewards monthly meetings and ensure that actions are attended to Administrate union membership and communicate statistical information Participate and assist with collective employment relations processes Ensure that manning standards are updated on a monthly basis Report on employee relations information Advise line managers on the appropriate employee relations process to follow based on circumstances Ensure that the correct incapacity and disability processes are followed correctly. Remuneration and Rewards: Ensure that the weekly payroll process are completed according to procedures Perform audit checks on payroll Compile reports and analyse information available on the systems Communication Arrange quarterly employee communication sessions Arrange monthly union feedback sessions Draft internal communication to the employees Arrange monthly middle management communication sessions Ensure that information is communicated to employees on notice boards and electronic platforms Recruitment, Selection and On-Boarding: Assist management in the drafting of job profiles, vacancy, and package parameters Ensure that the recruitment process is followed from start to end to recruit effectively and reduce turnover Discuss the long and shortlists with line managers and the recruitment lead. Conduct interviews with management and recruitment Propose options to the HRM regarding recommended starting salary based on internal and market comparison Request the Letter of Appointment, providing all necessary information to the recruiter, and check and sign off the letter before extending the LOA to the manager to sign Manage the Onboarding of successful candidates and take-on documentation Manage the induction process and ensure new employee induction/orientation takes place Employee Assistance Programme: Co-ordinate the administration around the employee wellness plan, including communication of the Lyra offering Provides input and suggestions when setting up employee wellness initiatives, oversees and manages the initiatives EXPERIENCE Minimum 8 years HR generalist experience within a manufacturing environment is essential Experience within HR Administration, Payroll, Employee Relations, Performance Management and Disciplinary procedures Experience within an FMCG industry QUALIFICATIONS Completed Degree in Human Resources Management or Labour Relations Completed Honours Degree in Human Resources Manager will be advantageous Completed Effective Leadership course with a recognised Institution will be an added advantage ADDITIONAL REQUIREMENTS Knowledge of Industrial Relations practices Knowledge of Interviewing skills Knowledge of different HR disciplines (HR Value Chain) Knowledge of HR Systems (SAP&BesTime) Computer Literacy MS Office, Excel and Outlook Knowledge of Labour Legislation #J-18808-Ljbffr