05.05.2024
Cash in Transit (CIT) Manager
G4S
South Africa, City of Johannesburg Metropolitan Municipality
G4S City of Johannesburg, Gauteng, South Africa G4S Cash Solutions (SA), a leading provider of integrated cash management solutions, has a vacancy for a Cash in Transit Manager based at our operations in Crown Mines, reporting to the Branch Manager. Main Purpose of Position To effectively manage branch resources and procedures to ensure that the contractual obligations to customers are achieved cost effectively and that the company’s security procedures are applied throughout the branch. To continually review and improve branch profitability and security. Main Responsibilities Effective management of the financial performance of CIT Services and Operations Manage the relationship between actual results, budgets and forecasts, delegating accountability where appropriate. Initiate cost saving model and controls through; Gross Margin Management i.Direct Wage control iv.Ensuring that claims against the Company are prevented or minimized v.Recommend capital expenditure in line with authority matrix Fleet Management i.Ensure fleet requirements are correctly communicated to Transport department ii.Monitor fleet quality and standards around vehicle appearance and running Effective management of staff within the branch Effective Organization Staff turnover analysis, proper allocation of staff to positions and structure. Set and agree objectives and performance standards with staff, including understanding of CIT policies and procedures Monitor performance and provide feedback CIT organizational structure is adequately staffed through effective recruitment Optimize resources to meet CIT operational needs. Comply with cash Centre operational and administrative procedures within defined guidelines Development Succession Planning and Employment Equity Determine training needs (in line with training and HR policy) for staff. Arrange for attendance of subordinates at scheduled training interventions and coach staff as needed. Leadership Monitor and address staff motivation levels Set and maintain acceptable standards of behaviour at work by all subordinate employees, as required by G4S’s code of conduct and disciplinary code. Ensure that all disciplinary actions are conducted in compliance with Company policies and procedures. Hold branch management team meetings and communicate to all branch staff through those briefings Maintain and develop sound trade union relationships Set and maintain acceptable standards of behaviour at work by all subordinate employees, as required by G4S’s code of conduct and disciplinary code. Ensure that all disciplinary actions are conducted in compliance with Company policies and procedures. Hold daily branch management team meetings and communicate to all staff through those briefings Optimize utilization of resources within the branch to ensure smooth and efficient operations Effective management of CIT Contracts and Customers Customer retention and customer service levels Review and deploy resources, and thereafter continuously review operations to improve profitability and customer service levels. Make changes as necessary Undertake regular and consistent customer visits (as and when required) and assess service of personnel Handling all CIT customer queries and complaints Monitor customer service levels and implement management information KPIs Use CIT Systems and spreadsheet software to provide management information regarding CIT performance and to improve profitability. Ensure the systems are updated and maintained according to the Company’s guidelines. Completion of CIT daily reports for submission to CIT daily return email address for consolidation and analysis and management by exception Effective management of the cash processing reconciliation process Effective management of the risk process and compliance within the CIT process cycle Manage and monitor loss prevention and loss reduction procedures Ensure and monitor adherence to procedures and policies around risk Ensure the adherence and correct utilization of company systems and procedures. Recommend capital expenditure for improved security Maintain and complete records of audits around risks/security for the branch Responsible for Health and Safety awareness and compliance at the branch Ensures that all relevant legislative requirements are adhered to and that Company procedures and standards (including Health and Safety, security, personnel, finance and Transport) are maintained. Health and Safety Participate in the design/ development/ review/ implementation and monitoring of the branch/region/national safety plans for each year. Participate in safety forums created by company for example safety meetings and safety talks Report all safety incidents to the relevant people Discuss all safety incidents on all levels Follow-up on any activities assigned through safety meeting/committee/representative/management Attend safety education and refresher programmes Comply with safety policies and procedures at workplace Distribute safety information as and when required Qualification and Experience Grade 12 Business or General Management qualification 3 year tertiary qualification prefered PSIRA Grade B and CIT Multi-site management 3 years General Management Experience with Profit and Loss is highly advantageous Managing a unionized workforce Logistics/Fleet management Health and Safety legislation Skills and Attributes Managing Conflict Communication (Written and Verbal) Basic financial skills Planning and organising Delivering Performance Working with Complexity Managing Professionally We welcome applications from all suitably qualified candidates, but SA citizens will have a distinct advantage. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Finance, Management, and Customer Service Industries Security and Investigations Referrals increase your chances of interviewing at G4S by 2x Get notified about new Cash Specialist jobs in City of Johannesburg, Gauteng, South Africa . Johannesburg, Gauteng, South Africa 1 week ago Johannesburg, Gauteng, South Africa 1 month ago Sandton, Gauteng, South Africa 2 days ago Sandton, Gauteng, South Africa 4 days ago City of Johannesburg, Gauteng, South Africa 2 weeks ago Sandton, Gauteng, South Africa 5 days ago Johannesburg, Gauteng, South Africa 2 days ago Johannesburg, Gauteng, South Africa 2 days ago Johannesburg, Gauteng, South Africa 1 week ago Johannesburg, Gauteng, South Africa 3 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
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