Job Description: To grow the Absa customer base through acquisition and increased customer profitability of the identified portfolio. Gain new customers and increase port folios of current customers through proactive attraction, cross selling, retention and contributing towards the achievement of the branch’s sales targets. [ads1] Job Responsibilities: Perform 2nd tier quality checking for documents to be sent to Customer Middle Office (CMO) Deal with inbound calls with regard to all enquiries via telephone/fax/email Maintain continuous feedback to Private Wealth Bankers on a minimum daily basis on all outstanding/pending matters Forward requests to Sales Processing and Fulfilment and maintain benchmark norms Log compliments and complaints on CCP (including Fraud incidents) Obtain client documents for walk-in clients and Private Wealth Banker visits Attend to PEPs and high risk customer accounts managed in line with Credit Lending and compliance principles Facilitate temporary resident approvals and completion of any requests to finalize the transactions Finalize outstanding HOC within own portfolio Assist with client requests including AVAF, Home loans, and Credit Card and follow up as necessary Dispatch documents to CMO for quality checking Remediate faulty securities, outstanding KAMLS and manage FICA listings on existing portfolio Job Requirements: Three (3) years’ experience in a Sales and Service Environment (Retail and/or Relationship Banking) Effective System knowledge and navigational skills Effective understanding of Private Wealth products, processes and channel offerings Risk Management practices and policies knowledge (Including KYC) Interpretation of financial information to enable cross selling National Diploma / Advanced Certificate in Business, Commerce or Management Studies or equivalent NQF level 6 qualification Job Details: Company: Absa Group Limited Vacancy Type: Full Time Job Location: Johannesburg Application Deadline: N/A [ads2] Apply Here instantcareers.net #J-18808-Ljbffr