Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Senior Director Position Engagement Delivery Director for ABSA Location Johannesburg teams in India, EU and South Africa Prior Experience Proven experience in managing medium large delivery engagements preferably for BFS customers Experience in working coordinating with multiple Horizontal practice units and ability to communicate efficiently across functions within the organization IMPORTANT Experience in working with captive based customer setup will be an advantage Prior Technical Capabilities experience will be a plus Responsibilities Towards LTIM Provide strategic direction and oversight to the delivery teams and respective leads responsible towards delivery to the client Work closely with the Vertical delivery as well as practice units develop capabilities and ensure the successful delivery of projects deliverables Diligent tracking of delivery quality valueadds at a delivery organization level Ability to track monitor and drive Profit margin growth E2E P L accountability Actively participate and respond to RFPs and other proposals Work closely with the Sales counterparts Drive and own Leadership Reviews Ensure compliance of the portfolio from Quality Security and other organizational policies guardrails Utilize effective conflict resolution and negotiation tactics to maintain high performance service teams Towards Client Establish strong connect with the client delivery leadership organization Strong governance and review cadence Escalation Management Skills Excellent communication financial management and budgeting skills Proven leadership ability Servant leader attitude is valued Strong understanding of human resource management principles practices and procedures Ability to work effectively across cross organizational functions practices #J-18808-Ljbffr