Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary We are seeking a dedicated and knowledgeable Consultant for our Multi Currency Clearing&Vostro Client Services team. This role involves providing transactional support to foreign financial institutions (FFI clients) who transact across multiple currencies cleared through arrangements in South Africa. The successful candidate will manage cases (queries, investigations, and closures), maintain underlying transactional accounts and configurations, and advise on policies and rules impacting operational processes. Regular engagement with both our foreign institutional clients and internal teams is essential to ensure an efficient and effective currency clearing service. Job Description Key Accountabilities: Stakeholder Relationship Management: Build and maintain strong relationships with FFI clients and internal teams. MCC&Vostro Transactional Case Management: Handle queries, investigations, and closures efficiently. Maintaining Accounts and Customer Configurations: Ensure accurate maintenance of transactional accounts and configurations. Reporting and Miscellaneous Tasks: Provide comprehensive reports and handle various other tasks as needed. Preferred Education: NQF level 5: Banking and Payments focus. Preferred Experience: Working experience in international banking. 3 years’ experience in customer service. 3 years’ experience with ZAR domestic high-value interbank payments. 3 years’ experience with FFI clearing services (single or multiple currencies). Knowledge and Skills: Understanding of international banking concepts and operational processes. Familiarity with relevant policy, regulation, and compliance requirements impacting FFI clearing services. Knowledge of FFI clearing services operational processes. Aware of central bank policies as they apply to FFI clearing services. Insight into ZAR domestic interbank processes. Experience with African Currency Nostro providers and their processes related to FFI clearing services. Proficiency in SWIFT standards as they apply to the payment and cash management segment. Education Higher Diplomas: Business, Commerce and Management Studies (Required) Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank. Absa Bank Limited reserves the right not to make an appointment to the post as advertised. #J-18808-Ljbffr