ServiceNow Senior Technical Consultant (Remote) Our client, a Johannesburg-based software engineering and data science consultancy with a global presence, is seeking a Senior Technical Consultant specializing in ServiceNow. The successful candidate will have a proven track record of delivering successful ServiceNow implementations. This role is focused on providing top-tier services to their clients, with the goal of becoming the preferred partner for ServiceNow ITSM, ITOM, and TSM implementations. The ideal candidate will possess extensive expertise in implementing ServiceNow ITSM products, with more than five years of experience in a consultative role. DUTIES: Delivery of consulting services to install, configure, and integrate software products from ServiceNow. Develop custom software solutions as required through scripting and software development. Prepare technical documentation as specified in customer contracts and as internally required. Support client services through demonstrations, and training presentations where required. Provide value based assessments and workshops to help the customer maximise business results from ServiceNow software. Deliver projects on customer premises or remotely as required. Most engagements are remote. Excellent verbal and written communication skills required. Knowledge in IT Operations Management, Service Management, and ITIL foundation is critical. REQUIREMENTS: Expertise and/or experience with ServiceNow ITSM and ITOM products are required. Accreditations / certifications in: ○ ServiceNow Application Developer with products such as Discovery, Service Mapping, and ITSM are preferred. 3-5 years in a consulting position, delivering software implementation engagements. Experience in multiple application architectures and supporting technologies. Web service proficiency (REST, SOAP) as well as XML and JSON knowledge. Thorough knowledge and/or experience with Operating Systems (Linux, Windows). Knowledge of networking concepts such as IP Addressing, Firewalls, ports. Knowledge of relational databases (MySQL, MSSQL, Oracle). ITIL knowledge with the ability to relate concepts to implementation strategies. Consultative skills for software service delivery to lead customers to improve their processes and organisational models Bachelor of Science degree in Computer Science or related degree is ideal. ATTRIBUTES: Excellent communications skills required — verbally with all levels of customer IT and business management as well as written with technical and project related reports. While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful. OR e-mail a Word copy of your CV to dani@datafin.com and mention the reference number of the job. 2 people have applied for this job. 66 people have viewed this job. About Datafin Recruitment Datafin was established in 1999 due to the need for a specialized IT recruitment solution. We offer a personalized and flexible recruitment service, specializing in providing both client and candidate with the perfect fit. We pride ourselves on the fact that we have established relationships with industry leaders as well as access to some of the most skilled and sought after candidates in the industry. Our database of over 25 000 candidates, cutting edge internal IT systems and extensive PPC marketing has ensured that we at the top of our game and one of SA’s leading recruitment agencies. #J-18808-Ljbffr