Exciting Opportunity in Financial Services! Our client, a leader in the financial services sector, is dedicated to helping customers achieve their financial goals. They are a dynamic organization that values innovation and collaboration, working together to provide tailored solutions that meet our customers' needs. Role Overview: They are looking for a skilled professional to join their team and take ownership of their funeral product portfolio. This role offers the opportunity to drive business growth through strategic initiatives and innovative solutions, while ensuring an exceptional customer experience. Key Responsibilities: Define product objectives and strategy aligned with overall business goals Identify and prioritize strategic initiatives to achieve business objectives Drive delivery of strategic and tactical initiatives Grow product income and customer base Monitor and track product performance against customer expectations and business strategy Develop and maintain unique Customer Value Propositions (CVPs) and customer journeys Oversee product design, development, and implementation Ensure compliance with legislative and regulatory requirements Articulate product strategies and considerations at relevant forums Partner with various teams to deliver sales and growth initiatives Guide support functions to ensure delivery of expected customer experience Qualifications&Experience: Degree required, Honours or Masters degree advantageous 5+ years experience Experience in life insurance or banking Funeral and low to middle income earners experience Experience in acquisitions, customer value management/portfolio management or collections #J-18808-Ljbffr