REQ 133469 Thembi Mtshali Job Family Information Technology Information Technology Manage Self: Technical Job Responsibilities Facilitate the creation of the required physical and virtual environment for the automation solution within the clients business and facilitating the creating of the required access. Ensure understanding of the operational requirement of the automation solutions at design stage Initiate all required applications for the procurement and/or allocation of hardware and software functionality Remain updated regarding any changes to operational requirements during the development process Initiate and facilitate the granting of the required system access for the automation solutions during Quality Assurance and Production phases. Liaise with relevant stakeholders regarding anticipated enterprise infrastructure changes and initiate actions to manage these changes. Facilitate all processes to provide operational acceptance/decline of the developed automation solution and related artefacts. Ensure deep understanding of business needs and expectations regarding the operational implications and performance of the automation solutions. Facilitate the business acceptance processes during the warranty period. Ensure that operations support service level agreements are in place. Check and verify the accuracy and completeness of all artefacts on behalf of the business client. Ensure that the automated solution adhere to compliance, policies and procedures. Facilitate the integration of the automation solution into the business environment and support the required business shift processes. Facilitate the integration of automation performance reporting into the overall business MIS reporting processes; Identify possible complications and issues relating to the acceptance of the automation solutions. Facilitate processes to deal with unintended consequences and to optimise the acceptance of the automation solutions. Critical outputs • Manage and deliver components of business engagements that identify, design, and implement creative RPA solutions for the organization. • Facilitate workshops to document business requirements and develop them into Use Cases. • Identify Automation opportunities, Analyse business processes, Document As-Is process and propose To-Be automation workflow. • Strong understanding of End-to-End process automation delivery (SDLC) • Candidate must be able to size processes and compile Impact Assessments (business case) • Define RPA value proposition (cost vs benefit) and compile Impact Assessments. • Re-Engineer processes to improve automation potential and recommend RPA approach/strategy. • Develop Detail As Is Process Description PDD (Process Description Document) and translate it into a Detail To Be Automated Process Designs. Essential Qualifications - NQF Level Diploma Preferred Qualification NQF Level 6 ICT qualification or equivalent certificate Minimum Experience Level 3 - 6 years A proven track record of supporting operations with ICT or automation solutions; At least three years’ experience of operating systems within a large financial services institution Types of exposures • Require and individual with excellent communication skills that can forge relationships with new and existing business units. • Have strong technical understanding to be able to assess processes that lends itself to Automation. • Have a deep understanding and appreciation of end-to-end Development process Technical / Professional Knowledge • Strong understanding of RPA Technologies for Attended and Unattended automation. (Blue Prism / UI Path etc.) • Gen AI • Hyper Automation Delegation and Empowerment Execution Operational Decision Making Aligning Performance for Success Communication Leveraging Feedback Disclaimer Preference Recruiting Team at +27 860 555 566will be given to candidates from the underrepresented groups Please contact the Nedbank. --------------------------------------------------------------------------------------- Please contact the Nedbank Recruiting Team at +27 860 555 566 If you can't find the job you're looking for, activate job alerts to be one of the first to know when new positions open up. Nedbank Ltd Reg No 1951/000009/06. Authorised financial services and registered credit provider (NCRCP16). For assistance please contact the Nedbank Recruiting Team at +27 860 555 566 #J-18808-Ljbffr