Introduction...The overall purpose of this position is to ensure that all site specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times..Minimum Requirements:Grade AGrade 12 / MatricDrivers License and own reliable transportMust Reside in Westrand Area.Computer Literacy in MS Office, CCTV, etcMust be able to work under pressure and for extended hours as and when requiredStrong ability to work shiftsWork independently and within a team.A minimum of 5 years’ experience in the Security Industry Control room or Call CentreNo criminal record or any Pending CasesMust be reliable and trustworthyCall Centre or Control Room ExperienceReceiving complaints and informing management accordinglyAble to exercise and maintain discipline.Job Specification...Fluent in EnglishTelephone Ethics and CommunicationExperience in Excuquard, Listener, Milestone, Challager, Auto CamCompiling Reports / InvestigationsCCTV ExperienceVUMACAM ExperienceCore competencies: Administration skillsOrganizational skillsCommunication skillsHonestyReliabilityProblem solving skillsManaging of the control room personnel in all aspects of the control roomAbility to meet strict deadlines.Numerical accuracy.High methodical working methods are required.Attention to details.Ability to liaise professionally with personnel at all levels.We reserve the right not to make an appointment to any advertised position. Whilst preference is always given to existing employees the choice made is purely on merit, historically disadvantaged candidates and black female candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria. Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful#J-18808-Ljbffr