Job Description: To deliver a world-class customer-focused and quality claims service by attending to phone calls and interacting with customers. [ads1] Job Responsibilities: Be personally responsible for reaching set targets. Deal with all customers in a professional manner in strict accordance with the business culture, products and quality standards Telephonically take customer through the claims process – this would involve immediate resolution of claim (where appropriate). Take inbound (First Notification of Claim) and make outbound calls in accordance with predetermined schedules Manage time and workloads to ensure that deadlines and targets are met. Job Requirements: Demonstrate an excellent knowledge of product and claim terms, Rules and conditions in order to correctly advise and assist the customer. Job Details: Company: Old Mutual Vacancy Type: Full Time Job Location: Johannesburg Application Deadline: N/A [ads2] Apply Here instantcareers.net #J-18808-Ljbffr