Support Consultant Department: Professional Services Employment Type: Full Time Location: SA | Johannesburg Description The Support Consultant is responsible for assisting and supporting the partner engaging with the customer and supporting the end-user. Key Responsibilities The incumbent will be responsible to support resellers and end-users with regards to product-related queries and to provide a reporting channel for programme errors. Benefits Qualifications and Experience: Senior Certificate or NQF4 equivalent. A tertiary qualification and/or Industry Certification with an IT technical base will be advantageous. Knowledge: At least 2-3 years SYSPRO product experience. Very good Microsoft SQL skills Very good IT Technical with SYSPRO infrastructure experience. Relevant experience in a call desk environment. Skills Required: Strong Administration Skills Strong Business Acumen Good understanding of legislative requirements Problem solving ability Strong reporting ability Competency Excellent communication skills Excellent Writing Skills Good Presentation Skills Excellent Time Management #J-18808-Ljbffr