The main purpose of the role for the Billing Support Specialist is to ensure accurate and timely billing processes while supporting partners and internal teams, and actively contributing to process enhancement initiatives. KPA PERFOMANCE STANDARDS Prepare billing documents and ensure all billing data is entered into systems accurately and in a timely manner.Review and confirm all billing information is correct on the Financial System once invoicing has been completed.Resolve any billing discrepancies or issues with Partners, Vendors or Internal stakeholders within the agreed SLA’s.Maintain accurate records and filing systems for all billing related documents.Review and analyse billing processes regularly to identify areas for improvement.Assist in generating financial reports and analysis related to billing and assisting Accounts receivable as required. Supporting Partners and Internal Teams Raising Sales orders on our Financial system.Sending Orders through to the Procurement Team and tracking that they have been processed.Where applicable/non-consumption, check partner creditworthiness on our financial system and with our Debtors Team where applicable.Addressing partner enquiries and issues and providing timely, accurate responses and resolutions.Strive to create positive relationships with Partners and to deliver a high level of customer satisfaction in every interaction.Supporting Account Managers, Brand Teams, and other Internal departments with reporting and information as required. Process Enhancement Constantly assess current processes and procedures for efficiency and effectiveness.Continuously improve your knowledge of Brands and products being worked with through consistent learning and training programmes.Collaborate with the Team manager and Team members to identify areas for process improvement and participate in process enhancement initiatives. OUR CORE VALUESTrustIt is the starting point of being able to work together. When we trust, we feel safe.Be happy at work and love what you do. This is an overall productivity booster and enhances performance.TeamworkStrive to work productively in cooperation with one another, fostering a healthy atmosphere with mutual support, thus allowing everyone to achieve their own work-related goals.Integrity Be honest and truthful in your dealings with peers, customers, and vendors.AccountabilityAccountability allows us to learn. Be accountable for the consequences of your actions.RespectRespect is not only a promise, but it is supported by actions.PassionPassion is the energy that keeps us going. Everyone at Epsidon, puts their heart into their work and is passionate about becoming the best version of themselves.Professionalism and positivity are the demonstrated attitudes with internal and external stakeholders.REQUIREMENTSInternal training associated with competencies:During the first week of your employment, you’ll be presented with a meticulously crafted learning map designed to guide you through your on-the-job training experience seamlessly.MatricTertiary qualification in financial management preferable.2- 3 years of experience as a Billing Specialist preferably in a cloud software or SaaS environment.Strong understanding of billing processes, procedures and best practices.Good numerical, mathematical and analytical skills.Excellent attention to detail and accuracy in data entry.Ability to work both in a team environment and independently and handle multiple tasks simultaneously.Good communication skills both written and verbal.Proficient in Microsoft Office Suite (Excel, Word, Outlook etc.)Problem solving skills and the ability to resolve billing issues with customers or suppliers.Prior experience in the billing or finance department in a corporate setting is an advantage.Strong understanding of billing processes and principles.Office RequirementsWork-from-office environment.Semi-formal dress code.Working hours are from 08:00 – 17:00.Reliable transport.Note:This is a permanent position subject to a three-month probationary period.Work-from-office environment.Semi-formal dress code.Working hours are from 08:00 – 17:00.Excellent international business language skills (English), both written and verbal.Must have own vehicle.Apply Online Here * Name & Surname. * Email Address. * Please Attach Your CV. * Previous Total cost to company package (Average Gross). * Expected Total cost to company package (Average Gross) * Do you have a criminal record? (Yes / No) If yes, please elaborate. * Have you ever been dismissed? (Yes / No) If yes, please elaborate. * Please motivate why you will be a good fit for the role with reference to the minimum requirements and qualifications as per the job description. 0 /1000 * Do you have a positive attitude? Yes No * I hereby authorize the Company Human Resource Department, and the authorized Management team / Company to use, review and process any personal information provided to the company during my application as well as any information that I have provided in support of my application. I understand my right to privacy and the right to have my personal information processed in accordance with the conditions for the lawful processing of personal information and hereby give my consent to the Company to collect, process, and share relevant personal information where the company is legally required to do so. In addition, I have also received permission from my References to provide the Company with their details. Yes#J-18808-Ljbffr