About Us: With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better. We are hiring for the position of Human Resources Admin – Senior Process Associate – English – On-site Johannesburg: In this role, you will be responsible for working closely with and within the HR team, leading important HR projects. Responsibilities: Participate in the establishment and development of the operation, leveraging previous HR outsourcing experience to provide a differentiated service Ensure delivery of non-commercial aspects of the outsourcing agreement and uphold standards of service Initiate, design, and implement business process excellence improvements Demonstrate awareness of business/industry issues and drivers Make decisions to improve the operation and contribute to the advancement of clients and Genpact business Facilitate and coordinate multiple deadlines, create cohesive teams, and respond quickly to management requests Ensure repeatable, predictable, and measurable operations with an in-depth understanding of HRO processes Raise relevant quality and scope issues, streamline decision-making processes Ensure Business Continuity and Disaster Recovery Plans are up to date and tested periodically Create a logical plan, realistic estimates, and schedule for project segments Assist team with performing Root Cause Analysis and suggest corrective actions Qualifications we seek in you: Minimum Qualification: B. Com/M. Com with overall relevant experience in HR domain. Preferred Qualification: South Africa HR Admin&Coordination experience required Work experience in team handling role Workday Experience a plus HR Domain certification would be a plus Excellent MS Office and Excel skills Proficient with Operational Excellence Practices Quality – Lean and six sigma knowledge and quality-driven person High level of self-motivation, energy, and flexibility Ability to handle multifaceted workloads and meet targets and deadlines What can we offer: Attractive salary Stable job offers with an employment contract Work in a multicultural and diverse environment with employees from over 30 countries Professional training and career development opportunities Free access to our award-winning learning platform Benefits such as Medical Aid, Retirement, and risk ben In case Genpact does not respond to your application within 30 days, please consider it was not successful for the current recruitment process for this role. #J-18808-Ljbffr