About AbbottAbbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.Working at AbbottAt Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:Career development with an international company where you can grow the career you dream of.A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.The OpportunityThe role of Distributor Operations Manager is based in South Africa looking after the Southern African countries (Namibia, Angola, Botswana, Zambia, Zimbabwe, Madagascar and Mauritius), in the in the Core Diagnostics Division that provides diagnostic solutions are used in hospitals, laboratories and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.The Distributor Manager is responsible to establishing and managing the Distributors and its team in its territory to assure market access, business development and assure profitability, customer satisfaction and retention of existing business. This is achieved by a combination of Distributor Management functions and Commercial functions targeting the key market stakeholders.What You’ll DoDistributor Management:Executes the applicable Distributor Strategy in the country/region.Identifies, Select and Assess new and existing DistributorsAssist the Distributors defining their Strategy, Action Plan and Targets (KPIs)Ensures continuous improvement of KPIs and distributor processes (sales, service, commercial excellence)Define targets, analyze reports, execute quarterly business reviews and annual assessment of DistributorsVerifies and enforces Distribution Agreements compliance; Implement new, renew, amend and terminate Distribution AgreementsAssures Distributor compliance with Abbott standards of Quality and other requirementsCoordinates Distributors enablement and development Commercial managementDrives distributor performance to achieve sales and EP in the territory under his/her responsibility • Research the market to have a profound understanding of its size, players, dynamics and trendsKeep contacts with Authorities and assure all requirements are fulfilled to assure proper market accessKeep contacts with Key Opinion leaders and strategic Customers in order to get early commercial leads; act as a “trusted advisor”Perform business development activities that will feed Distributor pipelineRequest and manage the Distributor pipeline and forecasts, and advise Distributors on proper action to correct run rates if neededAssist Distributor on Acquisition, Customer Experience, Value Expansion and other Abbott sales strategies.Assists Distributors including guidance on country and customer strategiesAssess and gets approval for Distributor requests for special pricing and other support requestsAssure that Distributor’s orders, shipment and export/import processes are running flawlesslyVerifies Customer satisfaction by the NPS system and by visiting regularly the end Customers; acts as necessary.Required QualificationsUniversity degree, ideally in one of the following fields: Natural sciences (biology, biochemistry, pharmacy, medicine, etc.) Engineering (chemical, biomedical, etc.)• BackgroundA minimum of 4 years’ experience within a similar role.• Strong track record leading a small/mid-size operational and functional organizationExperience in the Diagnostics sector, at commercial functionsExcellent product and industry knowledgeStrong solution selling and relationship skillsResults driven confident, thrives on hard work and consistent challenge, and is quick on his/her feet. Monitors quantitative progress measures and acts quickly on deviations from plan.Pragmatics: balanced approach to management combining strategic planning operational excellence and flawless execution.Strategic: a high-level business orientation with a multi-national understanding of how to translate business solutions and opportunities into business strategies and actionsTeam oriented: builds strong relationships at every level of the organization and is a strong motivator who knows how to influenceTravel percentage: 60-70% across designated territory as well as for trainingMust have a valid driver's license#J-18808-Ljbffr