Rosebank College, the Independent Institute of Education (The IIE) is one of the leading private higher education institutions in the country registered with the Department of Higher Education and Training. For over 70 years IIE Rosebank College has delivered quality tertiary education to students across South Africa. Situated in bustling cities, IIE Rosebank College embraces the same vibrant environment which allows over 20 000 students to connect with the heart of the institution. Our exceptional growth is creating a once in a life-time opportunities to suitable incumbents.Job Purpose:The Online Centre Manager is accountable for shaping the academic success of online students through a climate of hospitable education and leadership; whilst driving a successful business unit that yields financial returns for the institution and supports the business in achieving overall financial targets through student growth.Duties & Responsibilities:Online Campus Management Plan ImplementationImplement the online campus management plan as aligned to the overall business planDefine plans and objectives per division to achieve online campus targetsDefine budget based on targets and objectivesAlign the online academic schedule to the budget and objectivesDevelop campus operational plan across all business unitsAssess functional units, understand operations and build operational efficiencies by optimising people and systemsMonitor the progress and achievement of plans and make adjustments as requiredOnline Campus Sales Pipeline Management and GrowthDrive a sustainable sales pipeline.Assess the institution's products and services to ensure that they remain relevant and suit the needs of the business unit.Engage with relevant sales unit to introduce new products.Manage and monitor conversion rates for First Time Enrolments (FTENs) and returning students.Provide a plan to guide sales teams to achieve goals based on historical recordsIdentify and solidify new business to support the growth and sustainability of the business unitScan the environment to ensure product offering, pricing, and marketing activities align with market positioning.Contribute to the marketing strategy and implement online campus-based marketing programs.Academic Excellence ManagementMonitor academic performance and take the necessary steps to achieve academic targetsOversee and monitor the effective functioning of Academic Faculties by focusing on Teaching and Learning (T & L)Implement in time interventions to manage academic excellenceFinancial ManagementProvide detailed inputs into the distance financial model to achieve optimal financial sustainability.Contribute to the annual budget planning process and compile the annual budgetManage, monitor and control the budget and take corrective action as appropriateDriving a Customer Centric Culture Manage and maintain internal and external relations.Drive a student-centric environment and culture that focuses on achieving a student experience in line with the IIE Rosebank College institution value proposition.Continually review current systems and processes and refine where necessary to ensure an optimal student experience.Manage the improvement of feedback provided to students through regular updates and staff training.Online Facilities and Systems Management Manage the facility accommodating online staff.Manage the provision of the required equipment to provide online services.Manage the environment to ensure that it is fit for purpose.Manage compliance with Occupational Health and Safety legislation.Manage office signage to ensure visibility to the unit.Reporting Compile monthly reports relating to online campus performanceCompile project management reports as neededPeople Management Conduct performance planning session, track and monitor performance.Conduct performance reviews in accordance with policies and procedures and take corrective actions where necessary.Complete Performance Management contracts and documentation.Provide coaching and feedback to employees on how to improve and sustain their performance.Manage Personal Development conversations and the completion of Personal Development Plans.Lead the department by managing appointments, promotions, and industrial relations issues conjunction with the Human Resources Support Service Unit.Conduct disciplinary actions as per the company’s policy and procedure where necessary.Minimum Requirements:QualificationsNQF Level 8 Qualification in Business (Minimum)NQF Level 9 Qualification in Business (Advantageous)ExperienceMinimum Management of a Business ideally in the education sector (3 Years)Business experience; including financial management, budgeting etc. (5 Years)Staff Management; including but not limited to, Recruitment and Selection of resources, Performance Management and Management of Discipline (3 Years)AdvantageousExperience in the educational sector (3 Years)Experience in managing a distance learning environment (3 Years)Key Competencies:Microsoft Office proficiencyEmpathyProblem solving skillsFinancial managementReport writing skillsEmotional controlBusiness management skillsAttention to DetailNegotiation skillsSalary:Market related.Rosebank College is an equal opportunities employer however preference will be given to EE and South African candidates.#J-18808-Ljbffr