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Senior Billing Operations Engineer
Elite Search and Selection
South Africa, Johannesburg
Join Our Team as a Senior Billing Operations EngineerJoin this innovative team as a Senior Billing Operations Engineer, where you'll take charge of the core infrastructure and lead the technical delivery of Billing services. From developing and deploying billing infrastructure to ensuring uptime, maintenance, and optimization, you'll play a crucial role in keeping our systems running smoothly. Collaborate with various teams, contribute to our technical strategy, engage with clients and vendors, and support product development. Your expertise will drive innovation and stability in our billing operations, making this role a key player in our success story.Qualifications, Experience and Skills8 - 10 Years in a technical VoIP billing role in a service provider environment (this rie will include billing across all platforms including connectivity, cloud etc)8 - 10 Years working experience with Linux / Unix based operating systems8 - 10 Years experience with SQL databasesPerl or Python scripting skills would be very beneficialWhat Will You Be Doing?Billing System ManagementRate ManagementBilling Process OptimizationCustomer Billing Support such as - provide support to customers regarding billing inquiries, disputes, and account management related to VoIP and other services. This includes resolving billing discrepancies and assisting with billing-related issues.Reporting and AnalysisCollaboration with cross-functional teams such as finance, customer support, and technical operations to ensure smooth billing operations and resolve any interdepartmental issues related to billing.Play a critical role in ensuring accurate billing, customer satisfaction, and efficient operations in the service provider's environment.#J-18808-Ljbffr
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