_Genpact ( NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and _ _AI._****_ - ****_ - ** _ In this role, the Assistant Vice President Tower Lead Accounts Receivable at Genpact, you will be responsible for overseeing and managing a Genpact client's accounts receivable functions to ensure efficient cash flow management and timely collections. You will play a crucial role in driving process improvements, implementing best practices, and optimizing revenue cycle operations._ **_ - ** _ Responsibilities_ : _ _ _ 1.Lead and manage the accounts receivable team, providing guidance, coaching, and performance feedback._ _ _ **_ 2._ _ _ _Develop and implement strategies to optimize the accounts receivable process and improve collection efficiencies._ _ _ **_ 3._ _ _ _Monitor and analyze accounts receivable metrics and KPIs to identify trends, issues, and areas for improvement._ _ _ **_ 4._ _ _ _Establish and maintain effective communication channels with the client's customers to resolve billing and payment issues promptly._ _ _ **_ 5._ _ _ _Collaborate with cross-functional teams, both within Genpact and the client, including finance, sales, and operations, to streamline processes and enhance customer satisfaction._ _ _ **_ 6._ _ _ _Ensure compliance with policies, procedures, and regulatory requirements related to accounts receivable._ _ _ **_ 7._ _ _ _Prepare regular reports and presentations for senior management, providing insights into the accounts receivable performance and trends._ _ _ **_ 8._ _ _ _Maintain regular communication with clients regarding operational performance, promptly addressing any process-related issues or risks._ _ _ **_ 9._ _ _ _Serve as the primary point of contact for critical client issues, taking necessary actions for resolution and keeping clients informed of progress._ _ _ **_ 10._ _ _ _Ensure timely completion of agreed-upon actions and maintain accuracy in follow-up._ _ _ **_ 11._ _ _ _Cultivate _strong communication and collaborative relationships with key client partners, actively seeking feedback and taking ownership of processes._ _ _ **_ 12._ _ _ _Propose and negotiate transformation initiatives, including efficiency clauses, based on internal and external dependencies._ _ _ **_ 13._ _ _ _Conduct team huddles to align on customer priorities and foster awareness within the team._ _ _ **_ 14._ _ _ _Stay updated on industry best practices, trends, and technologies related to accounts receivable management._ **_ - ** _ Qualifications we seek in you_ _ _ _ Minimum Qualifications / Skills_ _ _ _1._ _Bachelor's degree in accounting, finance, or a related field; MBA or CPA preferred._**_2._ _Proven experience (ten years) in a senior leadership role overseeing accounts receivable operations, preferably in a large-scale organization._**_3._ _Strong understanding of accounts receivable principles, practices, and methodologies._**_4._ _Excellent leadership, communication, and interpersonal skills._**_5._ _Demonstrated ability to drive process improvements and implement best practices._**_6._ _Proficiency in ERP systems and accounting software (e.g., SAP, Oracle)._**_7._ _Analytical mindset with the ability to interpret data and make data-driven decisions._**_8._ _Ability to thrive in a fast-paced and dynamic environment, managing multiple priorities effectively._****_ - **_ Preferred Qualifications/ Skills_ _ _ **_ 1._ _Chartered Accountant CA(SA)_****_ - **_ What can we offer?_ _ _ **_ 1._ _Attractive salary;_** _ _ _ 2._ _Consistent job openings with secure employment agreements_ _ _ _ 3._ _Work in a multicultural and diverse environment with employees from over 30 countries_ _ _ _ 4._ _Genpact supports professional trainings and _ _great career development opportunities_** _ _ _ 5._ _Free access to our award-winning learning platform_ _ _ _ 6._ _Comprehensive benefits package including life and medical insurance, additional vacation days, partner discounts, and more country-specific _ _perks_** _ _ **_ - ****_ - ** _ _ **_ Job_**_Assistant Vice President_ _ Primary Location_ _South Africa-Johannesburg_ _ Education Level_ _Bachelor's / Graduation / Equivalent_ _ Job Posting_ _May 16, 2024, 12:55:18 PM_ _ Unposting Date_ _ #J-18808-Ljbffr