Accountant - Protea Hotel by Marriott OR Tambo Job DescriptionPOSITION SUMMARYCheck figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Respond to and/or resolve questions, issues, or disputes from Marriott's Shared Service Center/guest. Process customer tax exemptions following government regulations. Review, reconcile, and process credit card vouchers and advance deposits. Monitor and audit gift certificate and incentive award redemption activity.Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Anticipate and address guests' service needs; assist other employees to ensure proper coverage and prompt guest service. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.CRITICAL TASKSPolicies and ProceduresProtect the privacy and security of guests and coworkers.Maintain confidentiality of proprietary materials and information.Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.Follow company and department policies and procedures.Perform other reasonable job duties as requested by Supervisors.Guest RelationsAddress guests' service needs in a professional, positive, and timely manner.Assist other employees to ensure proper coverage and prompt guest service.CommunicationAnswer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.Provide assistance to coworkers, ensuring they understand their tasks.Speak to guests and co-workers using clear, appropriate and professional language.Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).Talk with and listen to other employees to effectively exchange information.Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.Working with OthersSupport all co-workers and treat them with dignity and respect.Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.Partner with and assist others to promote an environment of teamwork and achieve common goals.Physical TasksEnter and locate work-related information using computers and/or point of sale systems.Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.General Finance and AccountingCheck figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.Record, store, and/or analyze information using property software.Access computerized financial information to answer general questions as well as those related to specific accounts.Generate finance/accounting reports from computer system as needed.Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures.Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables.Audit statistical, financial, accounting, auditing, or payroll reports and tables.Complete period-end closing procedures and reports as specified.Code documents according to company policies and procedures.Maintain accurate electronic spreadsheets for financial and accounting data.Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers.Respond and/or resolve to questions, issues, or disputes from Marriott's Shared Service Center/guest.Control and secure cash and cash equivalents for property according to cash handling policy and procedures.CRITICAL COMPETENCIESAnalytical SkillsArithmetic ComputationLearningComputer SkillsProblem SolvingDecision-MakingInterpersonal SkillsTeam WorkCustomer Service OrientationInterpersonal SkillsDiversity RelationsCommunicationsTelephone Etiquette SkillsApplied ReadingCommunicationListeningEnglish Language ProficiencyWritingForm, Report, and Log CompletionPersonal AttributesIntegrityDependabilityAdaptability/FlexibilityPositive DemeanorStress TolerancePresentationInitiativeSafety OrientationOrganizationDetail OrientationTime ManagementMulti-TaskingPlanning and OrganizingGeneral Finance and AccountingMicrosoft OfficeAnalysis and AuditingFinancial SpreadsheetsPREFERRED QUALIFICATIONSEducationHigh school diploma/G.E.D. equivalentRelated Work ExperienceAt least 1 year of related work experience, hospitality experience will be advantageousSupervisory ExperienceNo supervisory experience is requiredMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.About the TeamProtea Hotels by Marriott is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 60 hotels across South Africa, Zambia, Nigeria, Namibia, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the 'Coolest Hotel Brand in South Africa', join the Protea Hotels by Marriott team today! In joining Protea Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.#J-18808-Ljbffr