Main Purpose: To ensure the highest standards of customer service are delivered, responsible for assisting customers and meeting set targets. Line Manager: Store Manager Job Specification: Key Performance Areas: Cash control Perform cash desk function Cash control and banking processes are followed daily 0 cash variances maintained Manual transactions accurately recorded Stock Control Stock management processes are followed daily Customer orders are followed up Weekly stock counts are conducted accurately Store room department in good condition Shoe pairing exercise is completed weekly Customer Service Provide excellent customer service Internal&external customer relationship building Maintain good customer relationships Product knowledge Minimum Requirements: Experience: Minimum 1 year retail experience Qualifications: Complete Matric/Grade 12 Additional Requirements: Retail administration disciplines Stock&cash management Product knowledge Sales knowledge and selling skills Knowledge and understanding of policies and procedures pertaining to the cash desk, stockroom, admin, and all other relevant policies Numerical ability Competencies: Minimising Risk Meeting Deadlines Planning&Organising Thinking Analytically Building Relationships Attention to Detail Understanding Others Influencing Others #J-18808-Ljbffr