Location: Johannesburg, South AfricaDate Posted: Mar 28, 2024 Role Location: Johannesburg / Cape Town, South Africa Department: Corporate Services Employment Type: Permanent We are seeking a Manager to work with the Administration Teams in both teams, Jersey and in South Africa. The candidate will be expected to manage this team with the support of the local SA Management team. The Role & Key Responsibilities: Coordination with Senior Management in SA and Jersey to assist and coordinate workflows and planning for the team; Ensuring the team has a strong structure as it grows and that roles are responsibilities are clearly defined and agreed; Assisting the team with new structure and client take on; Participate with and take responsibility for client care focus and take lead CRM for certain clients; Ensuring that the client service delivery of the team is carried out to the highest level, driving deadline delivery and ensuring in adherence with client specific and Apex procedures; Review of Company Secretarial and administrative work done by team as appropriate; Providing technical support to the team; Joining client calls; Dealing with intermediaries; Encourage strong cross country relationships with teams and maintain relationships with other jurisdictions ensuring feedback is received on performance of team members; Assist with billing cycle (reviewing timesheets, reviewing invoices raised and ensuring aligned to fee reviews, WIP analysis, ensuring debtors are collected); Reviewing transaction documentation where necessary; Support with on-boarding of new investors/clients for the AML process; Pro-actively embed adherence of all operational frameworks within your teams by enforcing operational discipline through repeated use of procedures and checklists; Identify team training needs and arrange training sessions as appropriate; Maintaining oversight of day-to-day operations of team portfolios and ensuring all team members respond to clients' queries in a timely manner; Attendance when required at client board meetings and the subsequent drafting of complex minutes; Taking the lead on internal projects where required; General daily tasks of the team include but not limited to; payments, transactions, CoSec, Corp Gov, Board packs, client & investor communications, billing, AML/DD/KYC, reviews, FATCA, CRS. Skills Required: Admitted Attorney is relevant for the position; Post articles experience and strong administrative skills; Hold a professional qualification such as ICSA, CSSA or equivalent; 7 years of relevant industry/specialist experience in administration of trusts and working with corporate entities; High level of integrity and trust with confidential information; A proven record of commitment to professional and client services excellence; A minimum of 5 years trust or funds experience in a professional environment; Knowledge of offshore regulatory requirements; Proficient user of Microsoft Office suite; Support the company in delivering excellent service; Impeccable written and oral communication skills; Excellent organisational and prioritising skills; Motivated and driven; Excellent attention to detail and high levels of accuracy; Strong team player. What you will get in return: A high level of visibility within a large organisation on an upwards trajectory The ability to define processes to drive innovation and have a tangible impact on the business. Be part of a dynamic and fast-paced team that makes a genuine impact. Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly. Opportunity to work with a diverse, agile and global team. The opportunity to innovate, bring discipline to brand activity and really make a difference. Additional information: We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences.#J-18808-Ljbffr