Job Description:To provide information and guidance to answer clients queries and requests to deliver client service and refer cross sell opportunities to mitigate risk and contribute to branch objectives.(ads1)Job Responsibilities:Create and manage own career through guidance and support of Team Leader and colleagues.Reach individual and branch usage (touch points) targets.Seek opportunities to improve business processes and systems.Provide service to, and maintain relationships with, clients by greeting, listening, understanding the client’s needs.Act as brand ambassador by living the Nedbank values.Enable the conversion of leads into sales. Meet client information needs and facilitate the processing of sales.Support implementation of new processes, policies and systems to add value to Nedbank.Stay abreast of Nedbank risk and compliance requirements.Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.Ensure client service and avoid destruction of aged stock and costs associated with reprinting and issuing.Job Requirements:Answering client questionsWorking with clients to solve client problemsChanging behaviour to meet the demands of changes at workInteracting with external clientsPreferable 6 – 12 months client service experience in a financial industry.Business Relevant Certificate or Diploma.Matric / Grade 12 / National Senior CertificateInteracting with diverse peopleBuilding and maintaining effective cross-functional relationships with internal and external stakeholdersJob Details:Company:NedbankVacancy Type:Full TimeJob Location:Mossel Bay, Western Cape, South AfricaApplication Deadline: N/A(ads2)Apply Hereinstantcareers.net#J-18808-Ljbffr