Job Description:To deliver world class service to all Discovery Health Members, Providers, Employer groups, and Brokers by supporting and fully resolving their queries through various channels, primarily over the telephone(ads1)Job Responsibilities:Keeping up to date with product changes to ensure that all key stakeholders are accurately servicedServicing our members in a customer centric way to ensure that we live by our service principlesContinuously staying abreast of all digital servicing tools within the business and ensuring that the functionality is fully understoodAchieving and exceeding key performance metrics relating to service deliveryServicing all key stakeholders telephonically and via other servicing channels as required until the query has been resolvedJob Requirements:Basic MS Office SkillsAt least 12 months working experience in a customer services environmentMatric with Mathematics or Accounting minimum of 50%Having a achieved a minimum of 50% in English in MatricJob Details:Company:Discovery LimitedVacancy Type:Full TimeJob Location:Port ElizabethApplication Deadline: N/A(ads2)Apply Hereinstantcareers.net#J-18808-Ljbffr