These jobs were popular with other job seekers Our national client is seeking a Junior IT Support Engineer to join the Port Elizabeth team, · Provide technical support to end-users via phone, email, or in-person, troubleshooting hardware, software, and network issues.· Install, troubleshoot, and maintain hardware including laptops, desktops, printers, VOIP devices, and networking equipment (both wired and wireless).· Diagnose and resolve faults logged on the company's helpdesk system, escalating to the Systems Administrator when necessary, with agility and precision.· Assist in the setup and maintenance of network infrastructure, including routers, switches, and wireless access points.· Collaborate with senior IT staff to resolve complex technical issues and escalate problems as needed.· Document and track support requests and resolutions using ticketing systems.· Perform routine maintenance tasks, such as system updates, patches, and backups.· Assist in the implementation of IT security policies and procedures to safeguard company data.· Provide training and assistance to users on basic IT procedures and best practices Requirements· Minimum 1-2 years of experience in a desktop support environment· Proficiency in Windows Desktop Operating Systems (Windows 8/8.1/10/11) and Microsoft 365.· Fundamental knowledge of TCP/IP networking, including DHCP and DNS.Posted By HR Services, Recruitment & Selection These jobs were popular with other job seekers#J-18808-Ljbffr