Business Segment: Consumer&High Net Worth Clients Takes personal customer sales demand (Lending, Retentions, Enablement, Home Loans Sales, Ucount) or service enquiries for two or more of the following: Transactional, Risk, Segment (service only), Fleet, Wealth, Travel Wallet / Secure Code, and or just Secured Lending, or Biz Direct across various mediums (i.e. phone, fax, e-mail, social media etc.) accurately and within agreed service times. To act as an initial point of contact for all customer sales and service-related requests. Qualifications NQF5 FAIS Qualification 3-4 years experience with in Voice/Call Centre environment #J-18808-Ljbffr