Account Managers focus on achieving their sales targets from within existing accounts and also have a focus on growing their portfolio with new business customers. Account managers build and maintain strong relationships with their customer base and business partners. Account managers are responsible for their portfolio in terms of growth and retention and new business. The account managers job includes retaining, selling products, goods, or services to customers. The account manager employs sales techniques to find out what customers’ needs or want and suggests products or services that address their need and generate more sales by finding new sales leads. Description Identify and implement sales and business growth opportunities Drive collaboration across industries and service lines, including collaboration, performance, cross and upsell opportunities. Ensure the effective implementation of strategies and plans through thought leadership to ensure that the highest level of performance is achieved, and objectives are met. Achievement of the monthly revenue/sales target. They are well *** in probing skills to uncover a Need, Pain or something to be Gained (NPG) Having probed for and gained agreement on an NPG, they explore with the prospective customer the consequences of either addressing the NPG or not, thereby qualifying it as compelling (or not). Only compelling issues (NPGs) are typically actually addressed, and they understand this fundamental principal underpinning effective solution selling They then match appropriate solutions to these needs (NPGs), justify the benefits of their proposed solution against the benefits (or lack thereof) of other alternatives and close the business To check accuracy of quotes and invoices, send them to clients and follow-up on outstanding quotes, payments and invoices according OPCO’s policy and procedures To ensure that the agreed Personal Development Plan between manager and employee is successfully completed within the OPCO’s policy and procedure framework. Convert sales opportunities to wins and invoice. Track billing and survey customer satisfaction Source and distribute relevant thought leadership and marketing material to customers. Attract new relationships with new customers by supporting collaborative sales efforts. Collaborate with the group of Companies to leverage opportunities in our chosen industries. Actively drive and follow through on qualified opportunities. Establish ongoing productive and professional relationships with key personnel in assigned new customer accounts; and provide continuous, accurate and consistent feedback to prospective customers. Ensure an in-depth understanding of the business unit strategy, growth plan, value drivers (revenue and profit trends), and risks. Drive collaboration across industries and service lines, including collaboration, performance, cross and upsell opportunities. At least 3 years progressive experience within a professional services business, including the demonstrated ability to manage, deliver and grow accounts. At least 3 years’ experience in technology solutions sales with a documented successful track record in selling services goods and products in IT solutions in the relevant industry. #J-18808-Ljbffr