Business Segment: Personal & Private Banking To take demand from personal customers for any banking matters ranging from product questions to customer account activities (e.g., opening accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the customer within product and legislative (e.g., FAIS) parameters. Qualifications MinimumQualificationNational Certificate in Banking (NQF5 FAIS recognised qualification)Experience Required3-4 years experience in branch banking and sales contact centre environment.Understanding ofthe bank's processes, policies, products and systems. Additional Information Generating IdeasExploring PossibilitiesProviding InsightsAdopting Practical ApproachesBanking Process & ProceduresClient Acceptance & ReviewPlease note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za#J-18808-Ljbffr