11.05.2024
Sales & Aftersales Specialist (Industrial Hire)
The Recruitment Guy
South Africa, east rand, Gauteng
NEW EMPLOYMENT AVAILABLETitle: Sales & Aftersales SpecialistArea: East Rand GautengIndustry: Industrial Hire (Forklift, Material Handling and/or working at height equipment)Ref No.: TRG 2160Salary: Market related basic (R45 500.00) + Pension (R2 730.00) + Allowance (R10 000.00) + Cell Allowance (R1 750.00) = TCTC R60 000.00 avail/negStart Date: Immediate / Negotiable An experienced Rental industry (Forklift, Material Handling and/or working at height equipment or similar) SALES & AFTERSALES SPECIALIST is required for permanent employment based in East Rand Gauteng. To maximize sales to meet monthly sales and after sales targets within an agreed region, and to build solid customer relationships to ensure the Company meets its targets.To identify, develop and grow market share and market segments within the agreed region. DUTIES & RESPONSIBILITIES:Maximise sales in the agreed regionAchieve/exceed monthly sales targets which will be evaluated monthlyAchieve daily call ratio quota & call cycles as per the Company standardsCall on customers in a corporate/office environment when necessaryEducate customers on the benefits of using products and servicesCall on customers on sites when necessary and perform audits on machines as well as site inspectionsBuild and maintain strong relationships with customersDo demonstrations of machines on site for customers to promote the products and services and achieve the minimum quantity of demos per week as per the Company standardsDo presentations to customers on our products and services when necessaryEnsure a consistent strong sales pipelineEnsure excellent planning of territory managementEnsure time planning and management is maximisedEnsure that monthly, quarterly and Annual forecasting is doneAttend weekly sales meetingsEnsure the decision makers and influencers in the decision-making process are identified and called on regularlyCall on customers that purchase from competitorsReport on lost orders weekly at sales meetingsMaximise every opportunity with every customer interaction i.e. promote products and servicesUnderstand the products and applicationsUnderstand the customers needs and sell the correct application to suit those needsManage key accounts where allocatedOpen new accounts monthlyEnsure good consistent communication with the Regional Sales Managers and Operations managementComplete accurate and honest deal sheets when concluding salesWork closely with rental team respecting existing rental clients.Refer rental opportunities to rental sales team Develop & grow market share and identify new market segments Target customers within a market segment we already sell to, to ensure we maximize growth in that sector in that areaIdentify new market segments in the agreed area and sell the products and services to those potential customers Sales Administration Follow up on all enquiries within 12 hours to ensure no opportunities are lostComplete weekly planners to ensure excellent time and territory managementComplete site and company management formsDo quotations for customersCalculate pricing accurately within provided pricing frameworkPrepare monthly commission claims accurately for approval by Sales Manager.Follow up on customer queries and ordersEnsure any customer administrative requirements are completed on site as and when necessaryAssist the hire desk in obtaining paperwork from customers, i.e. credit applications and ordersAssist Credit Control in collection of outstanding monies. Customer Relationship Management Ensure the CRM system is updated on a weekly basis with all the enquiries and information on customers, as well as information on competitors pricing and activities General Ensure that a professional image is always projected, i.e. grooming and company vehicleEnsure that the quality of service that the company provides and the satisfaction of its customers, are treated with the utmost importance.Promote the company and do everything possible to enhance its image and the product brands it represents.To ensure that all duties are carried out safely and in accordance with all company and legal requirementsTo work in harmony with other employees in the CompanyTo ensure that confidentiality in all company matters are maintained.To produce other information as required and to carry out other duties either directly or indirectly as requested by your manager from time to time.Compliance to standard operation guidelines of the company. EDUCATION, QUALIFICATION, EXPERIENCE & SKILLS: IMM or Sales related qualification or similarGrade 12 (Matric)5 Years equipment Sales and After Sales experience.Proven track record of increasing revenue and growing market shareWorking in a CRM environment an advantage KNOWLEDGEEquipment Industry knowledge an advantageProposal generation and presentationPricing strategy and controlCustomer serviceProposal writingSales and marketingRental industryKnowledge of work at height machinery and equipmentMicrosoft OfficeCRM systems SKILLSSales and Marketing skillsExcellent communication skillsNegotiating and influencing skillsPersuasion skillsPresentation skillsRelationship Management skillsCommercial skillsAnalytical skillsNetworking skillsSound judgement and decision-making skills #TheRecruitmentGuy#EastRand#Gauteng#Germiston#Johannesburg#SalesSpecialist#AftersalesSpecialist#RentalHire#Forklift#MaterialHandling APPLICATION INSTRUCTIONS We will ONLY consider applications from suitably experienced candidates that meet the requirements of this vacancy.
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