Duties: Drive sales and stock management to maximize business profitabilityEffective engagement with plannersLaunch promotions in line with trading notes and merchandising principles (trading notes and planograms) for a complete customer shopping experience.Ensure exceptional customer service at all touch pointsDrive replenishment to ensure availabilityEnsure efficient shop-keeping and house-keeping disciplinesManage customer interactions, complaints and requestsAnalyse reports and trends and implement action plansInterpret information and formulate and implement action plansManage equipment and the end-to-end stock movement processes in the storeEngage with the Distribution Centre regarding stock-related issuesEnsure stock accuracy through counts processes and inventory adjustmentsDrive and control replenishment from the stockroom and holding areas to the floor to mitigate riskEffective and timeous implementation of launches and promotions within guidelines and budgetConduct floor walks to ensure implementation guidelines have been adhered toComply with Occupational Health and Safety Act (OHASA) and legal requirements (including hygiene audits)Ensure compliance to internal controls (e.g. access and keys)Ensure effective resource/workforce planning and management in line with legislation and people policiesManage the end-to-end People processes (attract, develop, retain)Ensure consistent engagement with the team Desired Experience & QualificationPlanning and OrganisingPays attention to quality standards.Ensures work gets done right the first time. Anticipates and responds to customers'''''''' needs fast and effectively.Assists in resolving problems before escalating to the next level.Collects and organises data for understanding fundamental issues.Identifies probable causes of problems from the information.Makes decisions impacting on own area of work within established standards and principles.Possesses mathematical and language skills needed to cope with everyday life.Proactively engages and attracts the client into buying the product or service.Provides feedback.Manages the work environment ensuring it is conducive.Motivates teams to accomplish team goals. Job Requirements and Qualifications· Matric· Relevant tertiary qualification advantageous· Between 5 years of relevant managerial experience the retail industry· Drivers licence· Technological proficient