Regional Sales manager (Hardware & Tooling) 55 - 60K100% of Sales - Ensure achievement of sales targets100% of Gross Profit Rand Target - Ensure achievement retail GP marginGrowth on turnover - Increased turnover of existing CustomersGrowth in new business - Increased turnover from new businessIncreased turnover from new productsNew products at 8% of total turnover - Increased turnover from new product salesManage the frequency and cost effectiveness of the call cycles of sales representativesManage a structured sales process to ensure quality of callingTracking of the usage of the tools provided to sales reps in trainingTracking of segmentation of high priority and low priority customersBuild trust and confidence of Customers, through reliable and consistent serviceIncrease usage of Rapid TradeResolve complaints and queries effectivelyMonitor turnaround of Customer's returns and repairs and escalate where requiredDetermine and manage the Customer's expectations regarding stock and deliveryManage head counts within agreed budgetsAchieve Employment Equity targetsMaintain effective leave planning and absenteeism managementFacilitate training and development interventionsReview performance in discussion with employees, agree ratings and set goals for new periodContinuously communicate and provide constructive feedback and coaching to employeesTake disciplinary action where requiredDevelop expert product knowledge in the Hardware and Tooling range5 years' sales management experience in the retail and industrial sector (hardware and tooling)The number of jobs in each salary range for all: Cape Town, Province of the Western Cape, 7443#J-18808-Ljbffr