A diamond mining company with more than 50 years of experience in producing gem-quality diamonds for the local and international market is seeking an ICT Manager to join their team.Your job would include:Overseeing the annual IT budget and ensuring cost-effectiveness. Monitoring daily operations,including server hardware, software, and operating systems.To be responsible and accountable for thesmooth running of the company's computer systems within the limits of requirements,specifications, costs, and timelines.REPORTING STRUCTURE:ICT MANAGER- COO- CEOKEY OUTPUTS KEY PERFORMANCE AREAS KPILegal compliance,oversight,drafting, andadvisoryTechnology, computer systems, PLC andSCADA IT control systems, access control, andCCTV systems.Ensure that the groups used IT softwarelicenses, programs, and systems are legallyup to date and registered, and relatedannual license fees are paid in time.Plan, organize, control, and evaluate IT andelectronic data operations.Ensure that maximum firewall and dataprotection is in place on all group servers, and IT systems.Manage IT Staff andassist with selection and training of newemployees.Conduct staff performance appraisals inconjunction with offshore line managers /supervisors.With the Training Officer, identifyopportunities for IT Team development andtraining to support the company's operationscurrent and future.Design, develop, implement, and maintaincompany IT Systems, policies, andprocedures.Ensure the security of company Data, networkMinimization ofsecuritybreaches oncompany ITsystems.AccountcreationsThe success ofnetworkperformanceAverageturnaround timefor resolvingissues.End-usersatisfaction% of resolvedissues VSunresolvedBudgetmaintenanceSystemfunctionalityTimeouslydetection ofpotential systemproblems.Access and backup systems.Ensure that administrator credentials andpasswords / passkeys are only requested andprovided on a strictly needed basis, if so,such passwords/passkeys must be safelystored and returned as soon as the relevanttask is completed.Act in alignment with the company's userneeds and system functionality to contributeto enforcing and promoting organizationalpolicy.Identify problematic areas and implementstrategic, preventative solutions.Regularly audit IT Systems and assess theoutcomes of such audits.Report audit outcomes to SeniorManagement.Preserve the company's assets, maintain ITasset register, information security, andcontrol structures.Prepare the company's annual IT budget for SeniorManagement approval.Once approved, monitor budget spendingalong with the Finance Department.Manage and maintain the PLC and SCADAsystems onboard our operating vessels andassist Technical Departments on board withrequired design, upgrades, modification, andimplementations.Monitor daily operation trends, includingserver hardware, software, and functionalityof operating systems.Coordinate technology installations,upgrades, and maintenance as needed.Select and recommend new/improved/replacement hardware/software, when necessary, considering approved budgets.Test, troubleshoot, and modify informationsystems so that they are always operatingefficiently.Generate performance reports for operatingsystems monthly.Ensure that all IT activities are performedwithin the parameters of any applicablelaws, codes, and regulations.Manage and maintain software licensingwithin the legally applicable laws andregulations.Evaluate risks and issue recommendations toSenior Management to develop a networkdisaster recovery plan (DRP) and backupprocedures. DRP is to be tested to ensure it isworking properly.Run frequent network and security checks.Oversee and manage IT Projects includingsystem updates, upgrades, migrations, andoutages.Liaise with service providers/vendors for thebest possible and cost-effective services.Minimal serverdowntimeManagement ofIT personnelRequirements ProfileQualificationsGrade 12 MinimumTertiary Education BS in Computer Science / Information Technology /Information Systems or related fields MinimumExperienceProcess/Place/Area Involvement Period (Years) ImportanceProven working experience as an ICTManagerExperience 5 years RequiredExcellent knowledge of technicalmanagement, information analysis, andcomputer hardware/softwaresystems.Workable knowledge RequiredHands-on experience with computernetworks, network administration andnetwork installation.Expertise in server management anddata governanceBehavioral Attributes and Competencies1. Strong critical thinking and decision-making skills Essential2. Excellent project management skills Essential3. Ability to prioritize tasks Essential4. Firm grasp of IT infrastructure and operations best-practice Essential5. Good communication skills (writing, speaking, listening) Essential6. Customer service-orientated Essential7. Attention to detail Essential8. Good interpersonal skills Essential9. Strong problem-solving abilities#J-18808-Ljbffr