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Key Account Manager - Mobile Telecoms
Progessive International
South Africa, Cape Town
Forecast and Sales Management:- Lead forecasting for key clients, ensuring accurate sell-in,sell-through, and sell-out predictions.- Collaborate with internal teams to optimize inventory levelsand meet client demands.Strategic Marketing:- Develop and execute marketing plans tailored to key clients.- Monitor campaign performance and adjust strategiesasneeded.- Identify growth opportunities and recommend innovativemarketing initiatives.Business Development:- Lead business development efforts to expand our clientbase.- Identify potential clients, build relationships, and negotiatecontracts.- Stay informed about industry trends and competitoractivities.Issue Resolution:- Address key client issues promptly and effectively.- Collaborate with cross-functional teams to find solutions.- Ensure client satisfaction and maintain a positive brandimage.Communication Management:- Facilitate communication between key clients and internaldepartments.- Coordinate product launches, promotions, and updates.- Provide timely updates on product availability and deliveryschedules.Operational Excellence:- Oversee product and service delivery to key clients.- Monitor performance metrics and implement processimprovements.- Ensure seamless operations and exceptional customerexperiences.Relationship Building:- Cultivate strong, long-lasting relationships with key clients.- Understand their business needs and align our servicesaccordingly.- Act as a trusted advisor and advocate for their success.Metrics Tracking:- Forecast and track key account metrics, including quarterlysales results and annual forecasts.- Analyse data to identify trends and opportunities for growth
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