JOB TITLE : General Manager Department : VANS Reporting to : Managing Director of Brands Direct reports : SMT Members, External Partners Key customers : Key Wholesale Customers, Retail Stores and Strategic Partners Roles&Responsibilities Main purpose : To develop and deliver the company’s strategic plan in the most effective manner. Accountable for the overall performance of VANS within the Ares Group and for the day-to-day running and management of the company’s business, under delegated authority from the Board. PURPOSE, VALUES, CULTURE: the alignment of key stakeholders behind a clear purpose, congruent values, an inspiring vision and a challenging strategy (BHAG) Develop&inculcate a clear business Purpose&Values Provide an inspiring business Vision Drive a challenging, stretching BHAG STRATEGY: Formulate and implement the strategic plan that guides the strategic direction of VANS within the Ares Group, ensuring alignment with Group objectives at all times. Development and delivery of a 5YP strategic plan, considering the groups objectives and goals. Ensure alignment of overall strategic objectives, overall business performance and meeting of Company targets. Achievement of the overall strategic goals as outlined in the strategic plan Together with the CEO, develop commercial strategies for managing the VANS Agreement. Grow the business by maintaining, developing and maximizing the profitability with a clear and conscious consideration to the cost of capital used. Communicate the strategy and contract execution goals with senior leadership CORPORATE GOVERNANCE : Ensuring that there is sound business/corporate governance in place and that risks to the sustainability of the Business are mitigated. Stay abreast of relevant legislative&governance developments Ensure that the disaster recovery plan is regularly refreshed and communicated as appropriate Ensure the Company is compliant with applicable legislative statutes, regulations, and all reporting requirements Ensure that the necessary occupational health&safety regulations are adhered to Ensure effective and efficient internal control systems are in place to identify, manage and mitigate risks PEOPLE : Ensure that effective and efficient performance management systems are in place. Ensuring mentoring, training, development, and succession planning as required to enhance and maximize performance and employee engagement. Provide strong leadership support and guidance to the Senior Management team Foster optimal working relationships with relevant stakeholders in VANS Build a close working relationship with the Senior Management across the Group Work with HR to ensure the organizational structure of the Vans team is robust and adequate for achieving the individual business’ longer-term goals and objectives. Ensure role clarity and aligned goal-setting Talent management and succession planning Manage the remuneration strategy and model (including tctc structures, benefits, statutory requirements, etc) Monitor the application of the ‘HR Value Chain’ FINANCIAL MANAGEMENT : ensure that the key financial indicators reflect good business health, growth, balance&sustainability (facilitate appropriate corrective action where this is not the case). Closely monitor the operating and financial results against plans and budgets Identify and investigate where cost savings can be made Together with CFO: Overall responsibility for accurate business reporting to all key stakeholders Set financial performance parameters Manage DevEx&*** requirements Ensure that the relevant regulatory / statutory requirements are adhered to e.g. VAT, Employee PAYE,etc OPERATIONS : Implement and manage operational processes and procedures that ensures ideal operational results that reflects the Brand, values and standards consistently. Creation and maintaining a culture of performance and efficiency i.e. determining measurable indicators and incorporating project management methodologies and frameworks within the company Identify key operational performance issues and make improvement recommendations Manage outsourced consultant functions as necessary ensuring these agreements comply with Company policy Foster internal integration across business in the Ares Group, to ensure sharing of experiences and best practices Drives change within the business in a process driven, measured, positive and manner Ensure that facilities, equipment, tools, systems, security and physical environment is conducive to optimum performance SALES&MARKETING : growing market share through the retention of existing customers, acquisition of new customers and the maximization of their spend. Embrace and continually search for opportunities for growth in the marketplace and direct sales force in this regard Oversee the marketing and sales functions of the business Drive increased customer confidence and expand range opportunities through effective account management and relationship management Ensure Customer Service teams are best in class to deliver exceptional customer satisfaction. Demonstrate and communicate and in-depth, and up to date, understanding of Retail industry operations, challenges and solutions Brand management Public relations ‘Ambassadorship’ Requirements LEADERSHIP Believe in the team, trust and respect Committed to the wellbeing of team-members, work-life balance, holistic health&care Work with a positive attitude, solutions orientation, accountability, learning Business and commercial acumen Ability to inspire optimistic, positive energy Capacity to collaborate, integrate&facilitate teamwork Self-monitoring, personal management, self-discipline Learning agility&adaptability Patience, endurance&tenacity Sense of personal accountability&internal locus of control Assertive and warm (not aggressive) TECHNICAL&FUNCTIONAL COMPETENCIES Relevant Postgraduate Degree in Business Administration or Commerce At least 6 years’ experience in a senior retail leadership position Proven ability to motivate and develop employees in a diverse team Results orientated Excellent interpersonal communication skills (verbal and written) Effective presentation skills Capacity to build and leverage extensive external networks Understanding and knowledge of corporate governance principles and legislation relation to the Company. Ability to network, build and sustain procurement, client, strategic alliance, supplier and peer relationships Ability to think analytically, act strategically and systemically, whilst managing operationally Ability to think and inspire creativity, innovation and solution thinking Operational management skills applied systematically, methodically and consistently Coaching and facilitation skills to enable learning, competence development and positive energy Resilient and conflict management competencies Negotiation skills Ability to travel locally and internationally #J-18808-Ljbffr