Are you a detail-oriented individual with a passion for project management and client relations? Ready to make a real impact in a dynamic work environment? We are looking for a junior-to-mid Project and Account Manager to work closely with our Senior Manager. You'd be an excellent fit for this role if you have: Bachelor's degree, diploma or certificate in project management, business administration, marketing, sales, or a related field Previous experience in project coordination or management is preferred but not required A valid driver's licence and access to your own vehicle Strong organisational, communication, and interpersonal skills, with the ability to work effectively in a team environment and collaborate with diverse stakeholders Proficient in Google systems (Gmail, Google Drive, Google Docs, Google Sheets, etc.) and experience with project management tools and software (e.g., Zoho Tasks) is a plus Analytical skills and an understanding of basic business analytics Willingness to learn and adapt to new challenges in a dynamic work environment Your roles and responsibilities: Your primary duties will involve: Assisting the Senior Project and Account Manager in the planning, execution, and completion of various projects within the organisation Coordinating tasks, communicating with stakeholders, and monitoring project progress to ensure projects are completed within scope, budget, and timeline Providing excellent customer service and addressing client challenges, resolving conflicts, and finding creative solutions to meet client needs while aligning with organisational goals Analysing client data, tracking key performance indicators, and deriving insights to inform decision-making and strategy development Demonstrating strong organisational skills, attention to detail, and the ability to manage administrative duties and time efficiently What We Offer: A dynamic work environment where you can make a tangible impact. A competitive salary package tailored to your experience and expertise. A dynamic workplace where your contributions drive real change. Opportunities to unlock your potential for career advancement Vibrant and inclusive company culture, prioritising the well-being of every team member. Enjoy perks like “Friends&Family” nightly rates at all Totalstay properties, wellness initiatives and our very own reward and recognition programme. Thrive in an environment that values innovation, collaboration, and personal growth. Join a supportive team committed to your success, professionally and personally. Be part of a company that celebrates diversity and empowers its employees to reach new heights. About Totalstay: Totalstay is creating a better way for travellers to stay. We combine the best-practice of top hotels, with the flexibility and freedom of DIY travel. Everything a traveller wants from a hotel combined with everything they love about a home. We offer the essential services a traveller expects from a hotel together with the freedom, space and individuality of a home. It’s the best of both worlds. And it’s the best way to travel. With a private collection of fully managed, hotel-grade vacation rentals in Cape Town including boutique hotels, aparthotels, villas&serviced apartments, we aim to ensure that a guest’s stay is as memorable as possible, from start to finish. #J-18808-Ljbffr