20.05.2024
Mr D - Senior Marketing Associate
takealot.com
South Africa, Cape Town
Mr D , a division of takealot.com, is looking for a highly talented Senior Marketing Associate to join our team in Cape Town.We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us! Think you’ve been challenged before? Think again!Scale: Show the millions of Mr D customers what you can do Learn: We work with the best of the best, and then some. Grow: Expand your career in the fast-growing Takealot Group: takealot.com, Superbalist.com and Mr D. We like to promote from within: Here’s your chance.This position reports to the Senior Marketing Manager of Mr D.Purpose of the role:The Senior Marketing Associate will assist in overseeing all external brand initiatives. This position will play a critical role in acquiring new customers, establishing and reinforcing brand awareness, driving effective share of voice and shaping the company's external image while fostering customer engagement and loyalty.Your responsibilities will include:Brand Strategy: Execute on comprehensive brand strategies to build and strengthen the organization's brand identity.Manage brand positioning, messaging, and guidelines to ensure consistency across all communication channels in an on demand environmentMonitor industry trends and competitors to adapt brand strategies as needed.Loyalty Program Management:Design and oversee customer loyalty programs communication to drive customer retention, engagement, and lifetime value.Analyze program data and customer feedback to optimize loyalty initiatives.Collaborate with cross-functional teams to integrate loyalty programs into marketing and sales efforts.Marketing and Promotion:Create and implement marketing campaigns and promotional activities to enhance brand awareness and customer loyalty within budget and in full.Develop creative and compelling content that resonates with target audiences.Collaborate with marketing teams to ensure brand consistency in all promotional materials.Foster strong customer relationships through personalized communication and engagement strategies.Analyze customer feedback and insights to continuously improve the customer experience.Develop strategies to increase customer advocacy and referrals.Understanding of CRM and working with the relevant stakeholdersAnalytics and Reporting:Monitor and report on key performance indicators (KPIs) related to brand awareness and loyalty program effectiveness.Utilize data-driven insights to make informed decisions and refine strategies.Skills and Competencies:Strategic thinking and planningCreativity and innovationCustomer-centric mindsetAnalytical and data-driven decision-makingAbility to work independentlyAdaptability and change managementQualifications and experience: Marketing or Business qualification, or a related field.Proven experience of 3+ years in brand management, loyalty program development, or a related role.Strong understanding of branding principles, marketing strategies, and customer loyalty concepts.Experience in through the funnel marketing activities is essential (experience working in an performance marketing would be beneficial) Agency experience (beneficial)Excellent project management skills with the ability to lead/drive Interpersonal skillsLet’s talk about life @ Mr DThe power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy and more.Good times: Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere. Free parking: No more 5km fun runs to your desk (unless you want to). Like what you see? If you meet the above you are an Extraordinary Mind. Apply today!!Mr D is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference What is your current highest completed qualification?  * NQF1 / Grade 9 NQF2 / Grade 10 / National (vocational) Certificate level 2 NQF3 / Grade 11 / National (vocational) Certificate level 3 NQF4 / Grade 12 / National Senior Certificate / National (vocational) Certificate level 4 NQF5 / Higher Certificate / Advanced National (vocational) Certificate NQF6 / National Diploma NQF7 / Bachelors Degree / Advanced Diploma / Post Graduate Certificate / B-Tech NQF8 / Honours Degree / Post Graduate Diploma / Professional Qualification NQF9 / Masters Degree NQF10 / Doctorate MBA Please select How many years experience do you have in a similar role / function?  * Please select How many years experience do you have within E-Commerce?  * No experience, but willing to learn 0 - 1 years experience 2 - 3 years experience 4 - 5 years experience 6 - 7 years experience 8 - 10 years experience 11+ years experience Please select I consent to Mr D receiving my personal information for recruitment purposes and processing my personal information specifically for those purposes, in accordance with its internal privacy and retention policies. For more information, please refer to the Mr D Privacy Policy on the website.  * Protection of Personal Information Act (POPI Act) - POPIA Please select#J-18808-Ljbffr
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