Providing 1st/2nd line technical support & problem analysis/rectification.Ensure documentation and procedures are maintained and improved in accordance with ISMS and Sarbanes Oxley requirements.Ensuring proactive monitoring of systems using key performance indicators and dashboards.Ensuring performance and availability of all computer systems including hardware, networks, IT security and telecommunications are maintained within the agreed SLAs.Monitor Ivanti call logging system and resolve production tickets within agreed SLA.Maintain Computer systems to current corporate standards Windows 10 / Server 201Scorecard compliance activities including system patching, antivirus and CM.Purchasing for all IT operations service requirements.Configuring all onsite hardware including desktops, laptops, printers, scanners, thin clients, industrial PCs.Deploying hardware into production environment to agreed schedules within maintenance windows.Processing New user equipment requests / processing Leaver data and equipment requests.Providing support on production systems LPS and LJSMaintenance and upkeep of networking infrastructure, ensuring stability of LAN/WAN by proactive monitoring and resolving issues, to include Cisco switch configuration, fault finding and hardware upgrades.Virtual Server monitoring and preventative maintenance to ensure 100% uptime.Ensuring all corporate requirements are delivered satisfactorily and on time.Disaster recovery corporate compliance and failover testing practices.Software license, inventory and hardware maintenance management.General administration and housekeeping of hot swap equipment and materials in IT Storage DescriptionDrive Your CareerPURPOSE OF THE ROLEKey responsibilities would include:Complete online daily checklist activities.Providing 1st/2nd line technical support & problem analysis/rectification.Ensure documentation and procedures are maintained and improved in accordance with ISMS and Sarbanes Oxley requirements.Ensuring proactive monitoring of systems using key performance indicators and dashboards.Ensuring performance and availability of all computer systems including hardware, networks, IT security and telecommunications are maintained within the agreed SLAs.Monitor Ivanti call logging system and resolve production tickets within agreed SLA.Maintain Computer systems to current corporate standards Windows 10 / Server 201Scorecard compliance activities including system patching, antivirus and CM.Purchasing for all IT operations service requirements.Configuring all onsite hardware including desktops, laptops, printers, scanners, thin clients, industrial PCs.Deploying hardware into production environment to agreed schedules within maintenance windows.Processing New user equipment requests / processing Leaver data and equipment requests.Monitoring customer sequences messages.Providing support on production systems LPS and LJSMaintenance and upkeep of networking infrastructure, ensuring stability of LAN/WAN by proactive monitoring and resolving issues, to include Cisco switch configuration, fault finding and hardware upgrades.Monitoring Avamar Backup processes.Virtual Server monitoring and preventative maintenance to ensure 100% uptime.Ensuring all corporate requirements are delivered satisfactorily and on time.Disaster recovery corporate compliance and failover testing practices.Software license, inventory and hardware maintenance management.General administration and housekeeping of hot swap equipment and materials in IT StorageEDUCATIONAL REQUIREMENTSNational Diploma or Degree in Information Systems and / or MCSERELATED EXPERIENCEAt least 5 years work experience in IT System Support Environment.At least 3 years work experience in manufacturing/automotive support environment preferred.SPECIAL REQUIREMENTSHardwareHP Servers and SAN/EMC storage solutions.Windows Server 2016/2019 | MS SQL Server 2012/2016 | Windows 7/10 | Microsoft Office 36Cisco certification advantageous.VMware vSphere knowledge advantageous.Working knowledge of IT technologies and best practices essential.Experienced IT professional with proven ability to multitask and work independently in a fastpaced JIT environment.Strong interpersonal skills.Ability to communicate effectively with internal and external business partners.Team player.Innovative thinker with capability of driving business improvement through the company.Able to work with tight deadlines to meet business requirements.Continuous Improvement BackgroundUnderstanding of EDI flows and troubleshootingPosition Type:Full-time positionAdditional requirements:Occasional on call and/or onsite support scheduled on a team rotation basis, when required to support customer demand or perform major system/infrastructure changes.Lear Corporation is an Equal Opportunity Employer, committed to a diverse workplace._#J-18808-Ljbffr