MAIN OBJECTIVEInstallations Team Leaders are accountable and responsible for all the installation teams daily activities, this includes time management, assignments, quality assurance, effectiveness, ensure all teams comply with the Britelink installation standards, daily reporting and reporting on escalations of non-compliance by the installation technicians.KEY COMPETENCIESProblem solving skillInter personal skillsDecision making skillsTime management skillsTeam Management skillsPeople management skillsCommunication skillsAssertivenessAbility to work in high pace rapidly changing environmentAbility to handle pressureMulti-taskingKey Performance IndicatorAll installations are compliant with Installation specs and standards as per BL Installation standards documentSigned customer installation Job cardSigned customer installation Job cardNo damage to customer premises/ propertTimeous attending to daily schedule by customer and locationJob cards are submitted after every installationJob cards are accurateAll stock used is accurately accounted forFile is updated daily, and weekly report submittedLiaise with Clients regarding the installation details (Aeshetics,route, positioning of ONTstock warehouse, regarding stock requirements/returns & Transfercoordinator, regarding Scheduled time, address etcplanning team regarding pre-planned routes for the installationmaintenance regarding required maintenance on an installationCommunicate health & safety incidents and accidentsAssistant is effectively supervised and utilizedQUALIFICATION, EXPERIENCEGrade 12 or equivalent qualificationCertificate or diploma in business administration will be advantageousAt least 3 years in call center or customer relations environmentMS Office, Excel skills, Word, Email and internet#J-18808-Ljbffr