Join Our Team as an Employee Relations Consultant! Are you dedicated to fostering a harmonious workplace and cultivating strong employee relationships? Well, we have an exciting opportunity that aligns perfectly with your passion! We are currently recruiting for an Employee Relations Consultant for our well-established FinServ organisation based on Umhlanga Ridge. You must possess strong problem-solving skills, patience, empathy and a high emotional intelligence to resolve conflict and provide guidance and counselling where necessary. Excellent communication and interpersonal skills are required to liaise at with staff and management alike. A resilient individual who is flexible and adaptable with strong business acumen will succeed in our environment. Your key responsibilities will include: • Conflict Resolution: Serve as a mediator. Resolve disputes and implement strategies to uphold a harmonious work environment. Conduct thorough investigations into complaints and grievances. • Employee Engagement: Enhance morale and satisfaction. Develop initiatives, foster open communication, and acknowledge contributions to cultivate trust and loyalty. • Communication Facilitation: Ensure employee concerns are heard, facilitate discussions during organizational changes, and effectively communicate company policies. • Advocacy for Employee Rights and Well-being: Champion compliance with labour laws, formulate inclusive policies, and promote resources for health and wellness. • On-the-Floor Support: Provide hands-on assistance. Document warnings, promptly address concerns, and collaborate with sales management to address patterns such as absenteeism. • Addressing Minor Concerns: Manage disputes and guide junior management to mitigate escalation. Liaise between HRBP and sales operations for streamlined service delivery. Minimum Requirements: Matric and related Degree / Diploma in HR or Industrial Psychology At least 3 to 5 years’ HR experience handling employee concerns and grievances In-depth knowledge of labour legislation (LRA, BCEA and EEA) Ability to provide strategic HR guidance in line with best practices Behaviours and Competencies: Analytical thinking and decision-making skills Commitment to diversity, inclusion, and cultural awareness Active listening and articulate communication Strong ethical standards and discretion If you are desire to make a meaningful impact and thrive in a dynamic environment, we encourage you to apply now! Let us work together to create a better workplace experience. Please note that preference will be given to EE candidates. NB: Thank you for choosing Talksure as your employer of choice. Please note that if you do not hear from us within 14 working days after the closing date of the advert, please regard your application as unsuccessful. We wish you well in your future endeavors. #J-18808-Ljbffr