Based in Durban Basic + company car + fuel + commission scheme Drivers license essential REQUIREMENTS: Matric/ grade 12 At least N3 Technical qualification Recognized Sales and/or Marketing Qualification Minimum of 3 - 5 Years within a solutions selling environment Valid driver’s license essential - company car&fuel 3-5 years’ experience in a “solutions selling” environment. 3 -5 years of experience in selling and specifying solar systems RESPONSIBILITIES: Visit customers and potential new customers according to a set daily calling cycle and, if applicable, a new business development schedule Analyze and provide feedback on buying patterns of customers in geographical area in order to meet target objectives Assess and manage all warranty claims, according to set policies&procedures, with the exception of those weeks attended too by service representatives Provides ideas to increase sales within the area of responsibility In conjunction with Territory Team Leaders and Regional Sales Managers give input to the development of model stock for each customer to decrease rotations Build and sustain great customer service levels and business relationships in support of business objectives Build and sustain good internal service levels and business relationships with the Central functions in support of business objectives. (Finance, HR, Marketing, Operations etc.) Training of customers to ensure customers are kept up to date with technical product changes Implementation of new marketing and promotion ideas and assist customers in aligning their strategy with that of the Company marketing strategy Monitor monthly sales per customer, understanding reasons for volume gains / declines Review scrap recovery by customer on a weekly basis and visit bottom performing customers to ensure the return of scrap is increased and optimized Resolve or escalate all customer queries/complaints according to relevant policies and procedures Determine the customer requirement regarding POS material per customer Make recommendations on product enhancements for improved sales potential New business opportunities by identifying potential dealers and distributors and cross selling opportunities Canvassing and opening of new customer accounts based on their viability as future customers (includes assistance with the credit application process) Update customer database by providing new information regarding new customers and/or updating existing information. Ensure 100% accuracy of all master data per geographical area (also critical for CRM purposes) Review all customers in their area relating to performance adherence to KPA's Ensure that technical developments in the market are reported to the Industrial Business Development Manager for escalation to the Technical/ Marketing team on an ongoing basis Ongoing tracking and reporting on competitor activity in the region Conduct regular engagements with Territory Team Leaders and Regional Sales Managers on performance against set targets for: Sales Volumes Profitability Warrantee compliance Scrap return rate Call cycle performance Rotation performance Set up monthly meetings and discuss action plans relating overall debtors as per standard trading terms and conditions in line with targets Ensure that operational costs are curbed by reducing unnecessary expenses and adhering to expense policy Conduct regular pricing surveys in the region and report findings to the Industrial Business Development Manager so as to maintain&grow market share Ensuring that discounts are managed in accordance with set parameters To ensure that the relevant sales target is achieved in accordance with budget To ensure compliance to all relevant sales and operations policies and procedures Report any incidences of alleged misconduct/non-performance to Senior Management to ensure action is taken as required Ensure that all HR administrative issues are processed accordingly #J-18808-Ljbffr