The purpose of the Senior Recruitment Manager/ HOD role at GBS Support Services, you will lead our team's recruitment initiatives, taking charge of sourcing talent across various business functions such as Sales Management, IT, BI, Finance, Product, Marketing, and other senior management roles. Your extensive experience and proficiency will play a pivotal role in identifying, engaging, and onboarding high-calibre professionals to boost our organization's continued growth and success. In this senior-level role, a strategic mindset, perpetual inquisitiveness, and adept collaboration with internal and external stakeholders are essential. You will be tasked with devising robust recruitment strategies and refining processes to align with organizational objectives. Additionally, your responsibilities will extend to the mentorship and development of a team of recruiters, ensuring their alignment with our overarching recruitment goals and standards. DUTIES AND RESPONSIBILITIES Manage end-to-end recruitment process efficiently and effectively Demonstrate expertise in managing both high-volume and specialist recruitment at a managerial level Build and maintain strong relationships with third-party providers Lead and supervise a recruitment team, ensuring alignment with organizational goals Develop and implement successful recruitment strategies tailored for support and specialized roles Utilize in-depth knowledge and experience with various online job portals such as Pnet, Careers 24, Indeed, LinkedIn, Breezy HR, and Simply HR Leverage extensive experience in working with multiple recruitment agencies, evaluating and selecting optimal agency partnerships Possess a comprehensive understanding of job gradings and market-related salaries within the South African context Collaborate closely with hiring managers to define job requirements and continuously improve recruitment practices QUALIFICATIONS AND EXPERIENCE REQUIRED Matric Relevant Bachelor’s degree in HR or related field At least 3-5 years of experience in a Senior Recruitment Management role Call Centre Industry experience would be advantageous Proven track record of driving recruitment initiatives, managing change, and delivering measurable results Experience in Inter provincial recruitment BEHAVIOUR AND COMPETENCIES REQUIRED Strategic Thinker Inspirational Leader Effective communication skills- ability to communicate effectively with stakeholders across the business Problem Solver- Able to address complex issues and providing a sustainable solution Change Management Accountability Ethical Solid interpersonal skills Remuneration: A market related package including benefits NB: Thank you for choosing Talksure as your employer of choice. Please note that if you do not hear from us within 14 working days after the closing date of the advert, please regard your application as unsuccessful. We wish you well in your future endeavors. #J-18808-Ljbffr