Purpose:The TPM2 is responsible for the end-to-end delivery of medium to large sized, medium to high complexity projects which including technical supportTechnical Outputs:Operationalize (Pre-Go Live, Go Live and Post Go Live)"Responsible for execution and communication of Deployment Plan (Pre-Go live, Go Live and Post Go live tasks).Responsible for arranging training for production teams to allow them to support the product / project after go-live.Responsible for arranging training for operators to allow them to use the product after go-live.Responsible for engaging and communicating with external stakeholders.Responsible for ensuring resourcing availability for go live monitoring and troubleshooting.Process ImprovementContinuously evaluates processes. Assists with the implementation, documentation and communication of processes improvement initiatives.Initiation and PlanningAccountable for end-to-end project planning and a Project Management Plan – including plans for Scope, Communication, Risk & Issues, Cost and Stakeholder Management.Responsible for the Charter and defining and agreeing the high-level scope, milestones and initial risks early in the project.Responsible for defining the Project Benefits, Measurements and Critical Success Factors in the Charter.Responsible for defining roles and responsibilities for the project team and stakeholders (RACI) in the Charter.Responsible for setting up the Project Governance and Systems to effectively manage the project.Accountable for creating, implementing and maintaining the Project Schedule and obtaining approval from relevant stakeholders.Coaching and MentoringFormally mentor and coach other Technical/Project Manager's or Project CoordinatorsProvides timely feedback and guidance to help others strengthen specific knowledge/skills areas needed to accomplish task or solve a problemStrategic PlanningResponsible for working with Business Units to define and prioritize roadmaps.Responsible for assisting Business Units with Roadmaps as required.Responsible for impact assessing and prioritizing roadmap changes in collaboration with Business Units.Responsible for keeping roadmaps up to date after changes and communicating as appropriate.Responsible for ensuring that Project Objectives and Critical Success Factors are aligned to Business Unit Strategies.Environment MaintenanceHandle environment reprovisions and take full responsibility for Environment Maintenance and configuration (if applicable).Environment troubleshooting/analysis.Conducting installations (Games, Playcheck and back office).Project ClosureAccountable for measuring the delivery of project objectives and benefits, including Critical SuccessFactors as defined in the Charter.Responsible for facilitating Lessons Learned sessions and collating all the feedback.Responsible for prioritizing improvements from Lessons Learned and ensuring action owners areas signed and informed.Responsible for driving improvements by following up with action owners from the Lessons Learned.Accountable for following the appropriate process for closing the project.Accountable for communicating project closure to all stakeholders.Behavioral outputs:Adaptably ResilientDecision-making QualityCollaborative RelationshipsDrives ResultsCommunicates and influences effectivelyStrategic MindsetDevelops TalentResourceful and improvingExcellent Communicator - written and verbalMS OfficeMS ProjectHigh Responsibility/AccountabilityTask Variety Working on several different tasks or projectsStress Tolerance Dealing with multiple project deadlinesUnderstanding of Business ObjectivesBusiness AcumenEnvironmental support and troubleshooting (if applicable)Out of hours availability (depending on operational requirements)Mentorship and/or coaching is an advantageStrong Technical BackgroundStrong Working knowledge of software developmentExperience in the end-to-end delivery of medium to large sized, medium to high complexity projects. "4 - 5 years Project Management experience with 1-year technical experience OR 4 - 5 years relevant experience in a software or IT environment and 1 year project management experience"Understanding of the Software Development Life Cycle (SDLC)Sound knowledge of software project management.Exposure to multiple PM MethodologiesCustomer service experienceGood technical understanding of all platform interdependencies for your productGames Global is committed to fostering a diverse and inclusive work environment. We are an equal opportunity employer and welcome applicants from all backgrounds, experiences, and communities. We do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, neurodiversity or any other protected status. Our dedication to promoting diversity, multiculturalism, and inclusion is clearly reflected across all our teams. Join us, and be a part of an organisation that is truly committed to creating a level playing field for everyone.Kindly be aware that in order to be employed at Games Global, you need to be 18 years of age or older, in accordance with our industry requirements.#J-18808-Ljbffr