Job Description:As this is a key position, the ideal candidate is a motivated, well-organized individual who has a deep understanding of contact center environment, bulk recruitment, marketing knowledge, data analytics and tech savvy.(ads1)Job Responsibilities:People management – have the experience in managing a team, ability to work with different levels and motivate, have a coaching approach, understanding of company performance management processes and the ability to develop the team and maintain high level s of motivationCapacity management – resource planning, contact center environment, advertising and data analytics. Planning and organizing work schedules.Facilitation/presentation.Recruitment Tools and technology – understanding of current industry and market conditions, sound understanding of assessment principles, understanding legislation and keeping updated with new legislation. Proper understanding of FAIS requirements, Record keeping and understanding FSB requirements. Systems thinking methodology.Reporting – Excel, build relationships with people easily and presentation abilityCandidate experience – Understand the operational environment, Understand the coaching techniques. Understand different personality types.Job Requirements:MUST have contact center experienceAbility to manage a high-pressured environmentMust have some marketing knowledgeBulk recruitment experienceExcellent written and verbal communication skillsMust be data analyticalMust have relevant qualificationsMUST have at least 2 – 5 years experience in similar roleJob Details:Company:Black Eyed RecruitmentVacancy Type:Full TimeJob Location:DurbanApplication Deadline: N/A(ads2)Apply Hereinstantcareers.net#J-18808-Ljbffr