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Systems Analyst
The HR Company
South Africa, Durban
Essential Requirements: Bachelors degree in Information Technology, Business Administration, or a related field preferred.Experience in manufacturing environment Proficiency with ERP systems and related software.Strong computer skills, particularly with Microsoft Office Suite (Excel, Word, PowerPoint).Additional Excel courses and experience is preferred Duties and Responsibilities: Training:Develop and deliver training programs for employees on the ERP system.Create training materials and documentation to support user learning.Troubleshooting:Diagnose and resolve issues related to the ERP system.Provide technical support to end-users and address any system-related queries.Service Provider Correspondence:Act as the primary point of contact with the ERP system service provider.Communicate issues, coordinate updates, and ensure timely resolutions of system-related problems.Data Management:Download data from the ERP system as required.Ensure data integrity and accuracy during extraction and handling.Reporting:Organize downloaded data into predefined templates.Generate and distribute reports to relevant stakeholders on a regular basis.Data Analysis:Perform ad hoc data analysis to support business decisions and operational improvements.Present data findings in a clear and concise manner.
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