Job Purpose: Reporting to the Healthcare Manager the successful applicant will, in a professional way, provide an effective and efficient conduit between the company and the client (employer groups and members) by building employer and member relationships, medical aid reporting, reviews and training at large employer groups, resolving employee queries, giving advice on alternative medical insurance options, resolving claims queries, processing applications, providing billing information, coordinating wellness initiatives, wellness and chronic disease reporting. Engaging with existing and new clients to identify and close new business opportunities. Responsibilities: Client Services Identifying new business opportunities within the client base, as well as growing the client base through new accounts. General Administration Key Activities: Onsite visits and induction/ongoing training/presentation to clients Assist clients with the application process Assist clients with queries Arrange and attend Wellness days Ensure CRM data is up to date and accurate Year-end and ad hoc client presentations Present wellness event reports to clients Identifying and providing leads to colleagues in other service lines in the company Keeping up to date with provider amendments Minimum requirements: Grade 12 / NQF5 qualification 3 years healthcare specific experience Systems, policy and financial services industry knowledge FSB registration preference (RE5) FAIS/FICA compliant CMS registration Ability to do presentations to clients Excellent computer literacy and knowledge of MS Office – Excel, Word Own car and valid drivers license Recommended requirements: NQF5 in Wealth Management Competencies: Communication skills – verbal and written Planning and organizing skills Team-player Ability to work independently Resilience #J-18808-Ljbffr