Office Manager Zanzibar TanzaniaSalary: Market Related Purpose of Position: Complement Recruitment are recruiting for an Office Manager for a 2 year fixed term contract in Zanzibar. This is a 2-year fixed term, live in position based in Zanzibar, Tanzania. Apply Directly for this Job by clicking here - https://bit.ly/3LkgmiK Minimum Requirements Qualifications And Skills KEY OUTPUTS:General Oversee all operations within the company at the Office. Order and issue out yearly uniform to all staff members. Be open to feedback and able to respond in a positive way to correct any negative feedback that is received. Be willing to represent company at any events or meetings, when required this includes weekends and public holidays. Assist in ensuring the company reputation is at a high level and notify Senior Management should you foresee any issues coming. When the General Manager is on leave, be prepared to take on any roles that are required, this includes activities that fall over weekends and public holidays. Assist the General Manager with any paper work requested from Government departments. Ground Handling Daily overseeing of handling & Procurement Staff Overlook the transfer schedules and ensure they are correct Overlook the handling transfer vehicles, ensure they are maintained in good condition, always clean and up to date with regards to permits. Ensure the rates sheets for transfers and excursions is always up to date and submitted to LodgeSupport when pricing changes so that company Consultants and Agents can be aware of the price changes. Ensure the rates offered by company remain profitable and competitive within the local market. Oversee the Welcome Desk at the Airport, Ensure that it is maintained at a high standard and that all guests are always welcomed in a friendly, hospitable manner. Monitor all third party suppliers to ensure that they remain at company standard. Remain vigilant for new and exciting excursions that can be offered to guests. Finance Ensure the Office and handling Business units are budgeted for correctly each financial year. Be responsible for the management of the budgets for the Office and handling. Provide feedback to the Financial Manager on a monthly basis for Management accounts for Office and handling. Management of the Office Petty Cash. Ensure all invoices contain the correct company details as per Zanzibar Tax Laws. Assist in monthly recons of all invoices received for the Office and handling Team and submit to the Finance team for payment in a timely manner. Assist the Lodge Administrator when needed with submitting tax returns at Zanzibar Revenue Authority. Maintain the Monthly Fleets stats for handling department. Oversee and manage Payroll for the office and handling. Procurement Constantly be checking suppliers to ensure the company is receiving the best possible products at the best possible rates. Establish a price list with all suppliers that is constantly updated with new pricing. Ensure the procurement logistics operate at an optimum level. Oversee the routine maintenance of the supply truck, ensuring that it is always road worthy and licenses are up to date. Communicate clearly with the Island if there is any uncertainty regarding goods that have been ordered. Double Check supplier statements with goods received. Ensure all goods are packed securely into the Supply truck for safe delivery to the Island. Be able to investigate and correct any discrepancies that may occur when the supply arrives at the Island. Assist with the efficient importation of goods received coming to the Island, including Arusha. Human Relations Notify Regional Human Relations Manager as well as Island Management of any law changes. Assist Island Management with all Human Relations issues that may need attention Maintain a strong Team work environment within the Office and handling teams. Ensure all company programs are followed. KEY SKILLS REQUIRED: Be Self-motivated and work efficiently to meet deadlines Ability to lead a team of people effectively Strong management skills, day-to-day, and long term The ability to motivate staff to consistently deliver Ability to think and act creatively within a team Good knowledge of hospitality operations Previous Office Management experience is beneficial Computer Skills PERSONAL CHARACTERISTICS: Passion for creating fabulous guest delight genuine interest in people and satisfaction Good interpersonal skills open and approachable Diligence, meticulousness and self-motivation to meet deadlines and keep on top of your job Good communication skills Willingness/ability to share information and teach and inspire others Bright, enthusiastic, energetic and caring personality Smart, clean, presentable appearance. Find Us on Social Media