20.08.2024
Control Room Manager - Emalahleni (Witbank)
Fidelity Services Group
South Africa, Durban
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The above position is vacant at the WITBANK BRANCH , reporting to the National Contracts Manager - Seriti. The overall purpose of this position is to ensure that all site-specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times. Minimum Requirements Grade 12 (Matric) Certificate or equivalent. PSIRA Grade A registered and accredited. No Criminal Record or any pending cases. Own Transport to and from work – No Company Transport. Staff Management experience essential. Good Computer literacy. Good knowledge of Microsoft Office and PowerPoint Presentations. Strong Afrikaans and English reading and writing skills. Must live in Witbank/Middelburg area for emergency postings. Key Performance Areas (not totally inclusive) Maintaining good relations between Fidelity Security Services and the client with regard to security services rendered. Ensuring the proper feedback to client and Contracts Manager. Ensuring that all Security Officers meet the contractual requirements as stipulated by the client. Constantly evaluating the service levels provided and making recommendations to the Branch Management. Supervision of security staff and CCTV cameras. CCTV Monitoring and interaction with various role players. Daily site coverages and compliance. Training of staff. Other Personality Attributes Be proactive and innovative. Must be assertive, honest, professional, and reliable. Core Competencies Good communication skills both verbal and written. Strong planning, organizational, and administration skills are required. Good interpersonal and client liaison skills are required. Experience in investigation techniques and report writing. Willing and able to work extended/flexi hours if and when required. Ability to work under pressure and without supervision. Requirements Interested candidates whose credentials best match the requirements can send their CVs before close of business on 20 August 2024 to Pedro Ringo at: Email address: PedroR@fidelity-services.com We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made purely on merit, Historically Disadvantaged Candidates and Disabled Candidates are encouraged and supported in the FSG team. Fidelity Security Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful. E and OE #J-18808-Ljbffr
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