Purpose of the position: Manage the daily activities of an account or as allocated in a manner which meets the company objectives, maximises profits, grows the account and meets customer requirements. This involves management from customer service to financials to operational requirements as well as staff within the operation.
Duties:
• Ensure that all Standard Operating Procedures are known, understood, documented, in place, managed and maintained and enforced.
• Ensure optimal storage of stock through maximum utilisation of space (ABC)
• Ensure cycle counts are carried out daily to maintain high stock accuracy levels with minimal losses.
• Ensure stock takes are carried out as per the company and customer requirements.
• Ensure that all stock is checked and put away on a daily basis.
• Ensure that all required reports are compiled, analysed and reported on to senior management as per the required periods.
• Ensure action based on analysis of report information.
• Ensure that the WIP report and statuses are maintained and that all POD's are controlled.
• Provide support to ensure that all orders are planned, picked and dispatched on time and correctly, in line with all Standard Operating Procedures
• Manage and maintain master data including product master and delivery point master applicable to the operation.
• Manage the expectations of the customer and ensure high quality service levels.
• Establish and maintain the organisational structure to ensure adequate staffing by recruiting and placing capable staff in order to meet operational requirements.
• Ensure succession planning within the operation.
• Drive skills development of staff through training and other initiatives as regularly as required.
• Ensure that all HR and payroll records are in place and maintained (Job profiles, competencies, appraisals, wages etc)
• Ensure that all QMS procedures are implemented and maintained within the operation.
• Ensure NCR's/NCP's and IO's are raised daily and staff are motivated to use the system to improve the operations.
• Ensure that QMS targets and objectives are managed and maintained.
• Ensure standards of Health and Safety are maintained and that the requirements of the Occupational Health and Safety Act
• Ensure that budgets are effectively managed and maintained.
• Manage and control all costs within the operation to maintain minimum costs.
• Review and comment on monthly operating expenditures
• Manage and maintain low levels of overtime with the goal to eliminate

Skills, Knowledge & Experience
• Matric
• Supply chain/logistics certificate/diploma/degree
• Minimum 3-5 years' experience in warehousing with management roles and responsibilities for at least 3 of the 5 years
• Prefer candidates that have been doing 3PL warehouse and distribution
• Must be inventory literate on a WMS system such as JH , SAP , Oracle etc)
• Understand budgets
• Working knowledge of warehousing and stock control practices
• Values SOP's pertaining to the operation
• Financial principles, budgets, P&L, G&Ls, and invoicing
• HR and IR regulations, policies, processes and procedures
• Packaging standards and requirement for warehousing and distribution purposes
• Warehouse layout, ABC calculations and inventory positioning techniques
• Occupational Health and Safety Act********and the requirements thereof
• ISO********standard

Desired Skills:
• Warehouse Management
• Warehouse operations
• Warehouse Team Management
• Warehouse Management Systems
• 3PL
• Warehousing
• WMS
• Distribution logistics

Desired Work Experience:
• 5 to 10 years

Desired Qualification Level:
• Certificate