Job FunctionTo grow the business through successful selling of services and or products that fit the client or customer needs, in alignment with redefined work objectives. Key Performance AreasManage customer relationships and expectations effectively and pro-actively across all levels of the customer’s business units, in line with SLA and KPIs. Ensure that organisational relationship matrix is developed, maintained and rolled out between 4PL and customer stakeholders at all levels. Be a driving force within 4PL by building trust and cooperation at all levels within the customer’s organisation. Grow existing customer revenue through targeted on-sell and cross-sell initiatives of entire DP World service offering. Identify new opportunities in line with our business development strategy and service offering capability. Market full DP World basket and refer generated leads to applicable business unit. Continuous analysis of the customer’s business to understand emerging trends within their business and industry. Ensuring communication to management, informing them of any potential changes within the customer’s business, industry and potential risk to the business. Calculate commercials (rates) and agree execution capability with operational team. Formulate client proposal (including formal documentation and supporting annexures) and build final presentation. Present final solution to prospective client and convert the opportunity. Ensure operations understand expected outcome of converted opportunity, including rates and service level performance. Commercial contract agreed and managed. Update and maintain annual escalations. Arrange for internal work sessions prior to negotiations. Obtain internal approval. Arrange and manage the negotiation process in terms of timelines up to final agreement with senior management in both organisations. Benchmark services and processes against global best practice. Conduct risk assessments to identify threats to the current business processes and services. Identify new innovative processes and procedures that will provide a competitive advantage. Qualifications and ExperienceB.Com Logistics, Logistics Management or similar degree SAPICS – CSCP or CPIM certification an advantage Minimum of 3 years sales experience within Logistics Excellent communication skills Decision making skills Meeting of deadlines Costing and Budgeting abilities Attention to detail Advanced Microsoft office Microsoft Dynamics CRM Demonstrate an understanding of financial practices and appropriately apply good business acumen in formalising solutions for customers. About DP WorldTrade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.EEO StatementDP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion, or belief.By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.Key Performance AreasQualifications and ExperienceAbout DP WorldTrade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.With a dedicated, diverse and professional team of more than 103,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.EEO StatementDP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion, or belief.By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.#J-18808-Ljbffr