Manager, Service Owner - EUS Executive & High Care Support Job Overview Business Segment: Group Functions Location: ZA, GP, Johannesburg, Simmonds Street 5 To manage and take ownership of the Managed Services Provider for Standard Bank, ensuring Specific End User Services (SEUS) quality is maintained, continuously improved and that the SEUS support the achievement of individual employee and Business unit goals, focusing on the overall Employee Experience. Qualifications First Degree inInformation Technology3-4 Years' in a stakeholder manager position within the IT space, experience in managing technical service providers and ensuring alignment of the overall business outcomes from the respective service providers ensuring alignment to Group strategy5-7 Years' general Information Technology support, first-hand experience in what is required from an IT perspective within the Bank and a strong understanding of technical agreements and service needs Additional Information Articulating InformationDeveloping ExpertiseDirecting PeopleApplication Knowledge for SupportBenefits ManagementBusiness Continuity and Disaster Recovery Planning#J-18808-Ljbffr