23.07.2024
Retail store sales agent
Massive Diamonds Marketing
cape town, South Africa
Position Overview:
We are seeking a dedicated Retail Sales Agent to join our team. This entry-level position is perfect for individuals looking to kickstart their career in sales and customer service. As a Retail Sales Agent, you will primarily handle inbound inquiries and transactions from customers, providing exceptional service and promoting our products. This role offers a competitive weekly salary of********Rands, with opportunities for growth and advancement within our company.
Responsibilities:
Customer Engagement: Interact with customers in a professional and courteous manner to understand their needs and assist with product inquiries, purchases, and returns.
Product Knowledge: Learn about our range of products and services to effectively educate customers and recommend suitable options based on their requirements.
Sales Support: Utilize persuasive communication skills to upsell or cross-sell products and services, maximizing revenue opportunities during customer interactions.
Transaction Processing: Accurately process transactions, handle cash, credit, and debit card payments, and ensure proper documentation and record-keeping.
Customer Service Excellence: Resolve customer complaints or issues promptly and escalate complex inquiries to the appropriate department for resolution.
Team Collaboration: Work closely with colleagues and management to achieve sales targets, maintain store cleanliness, and uphold company policies and procedures.
Requirements:
No prior experience in sales required; we provide comprehensive training.
Strong interpersonal skills with a customer-centric approach.
Ability to work efficiently in a fast-paced retail environment.
High school diploma or equivalent; additional education or training in customer service is a plus.
Motivated to learn and grow within the retail industry.
Benefits:
Competitive weekly salary of********Rands.
On-the-job training and ongoing development opportunities.
Potential for career advancement based on performance and commitment.
Positive work environment with supportive team members and management.
We are seeking a dedicated Retail Sales Agent to join our team. This entry-level position is perfect for individuals looking to kickstart their career in sales and customer service. As a Retail Sales Agent, you will primarily handle inbound inquiries and transactions from customers, providing exceptional service and promoting our products. This role offers a competitive weekly salary of********Rands, with opportunities for growth and advancement within our company.
Responsibilities:
Customer Engagement: Interact with customers in a professional and courteous manner to understand their needs and assist with product inquiries, purchases, and returns.
Product Knowledge: Learn about our range of products and services to effectively educate customers and recommend suitable options based on their requirements.
Sales Support: Utilize persuasive communication skills to upsell or cross-sell products and services, maximizing revenue opportunities during customer interactions.
Transaction Processing: Accurately process transactions, handle cash, credit, and debit card payments, and ensure proper documentation and record-keeping.
Customer Service Excellence: Resolve customer complaints or issues promptly and escalate complex inquiries to the appropriate department for resolution.
Team Collaboration: Work closely with colleagues and management to achieve sales targets, maintain store cleanliness, and uphold company policies and procedures.
Requirements:
No prior experience in sales required; we provide comprehensive training.
Strong interpersonal skills with a customer-centric approach.
Ability to work efficiently in a fast-paced retail environment.
High school diploma or equivalent; additional education or training in customer service is a plus.
Motivated to learn and grow within the retail industry.
Benefits:
Competitive weekly salary of********Rands.
On-the-job training and ongoing development opportunities.
Potential for career advancement based on performance and commitment.
Positive work environment with supportive team members and management.
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